Sony BDV-N7200W software issue - please help

[RasmusEU]

Hi.

I bought Sony's BDV-N7200W yesterday - it was my first sound system. Everything went smooth when setting it up and connecting the wires. However after I updated the receiver / blu-ray player, it shut itself off. I turned it on again, but this time there was no sound, the eject function wasn't responding and I couldn't get to blu-ray main menu. It seems to be stuck on the: ''Blu-Ray Disc'' screen. I'm using HDMI ARC.

Please help.

*Sorry for any incorrect english*

[Anonymous · Accepted solution]

Hi there

Your English is fine

On the N7200W unit itself, press and hold the "Play" and "Eject" buttons together for more than 5 seconds.  Remove any disc that is in the player.  Then disconnect the power cord from the mains socket - leave for about 15 minutes - then reconnect.

Hopefully this sorts out your issues.

Cheers

[RasmusEU]

Thank you for your reply.

Before I saw your reply, I went to the store where I bought it and got it replaced. Sony told me there were data corruption, when I interfered the update by manually turning it on again. But I will remember what you said!

Cheers!

[7200ww]

HI, 

IV,E HAD JUST THE SAME PROBLEM

ALL SO WHEN I SWITCN ON THE T.V. THE SONY SCREAMS IT,S LITTLE HEAD OFF

K.R

******