topic Re: Sony Bravia remote not connecting to TalkTalk Youview box in Android TV

Sony Bravia remote not connecting to TalkTalk Youview box

jb61775 — Tue, 01 Feb 2022 08:42:17 GMT

Hi, my Sony Bravia OLED tv seems to now have lost connection with my TalkTalk Youview box. Have tried everything from full power drain, factory reset of TV to re-pairing from start but none of these approaches have worked. On initial set-up the pairing of my Sony remote to the Youview box was straight forward and worked - so not sure why this has now stopped and cannot re-sync - anyone experienced this? Thank you!

Re: Sony Bravia remote not connecting to TalkTalk Youview box

Piscie — Wed, 02 Feb 2022 15:42:50 GMT

Hello @ jb61775, which TV model have you got? and what is the connection method? Are they connected with HDMI cable?

Re: Sony Bravia remote not connecting to TalkTalk Youview box

jb61775 — Wed, 02 Feb 2022 19:48:22 GMT

Hi Piscie, thanks for coming back. Model number is KD-48A9 and connected via HDMI. It did work when I first set-up the TV but as mentioned, for some reason has stopped and I have not done anything to trigger this.

Re: Sony Bravia remote not connecting to TalkTalk Youview box

Anonymous — Fri, 04 Feb 2022 16:32:12 GMT

Hi @jb61775, Did you try to connect it to a different HDMI port or use a different HDMI cable for example?

Also, make sure that your Bravia sync settings are toggled on so that your external devices will sync to your TV, i think it should be under the external inputs section through settings.