topic Sony KD 49XD8305 in Android TV

Sony KD 49XD8305

irnbru59 — Sun, 12 Feb 2023 13:52:00 GMT

My picture has just started to "pulse" from clear to slightly fuzzy, holding on each pulse for about 3 seconds. Can anybody offer a suggestion to cure this. I have tried the three suggestions offered on the Sony site, so now need more help.

Re: Sony KD 49XD8305

LightFoot — Sun, 12 Feb 2023 15:19:35 GMT

Hi @irnbru59

What were the three suggestions shown on the Sony site?

Re: Sony KD 49XD8305

irnbru59 — Mon, 13 Feb 2023 13:06:35 GMT

(1) Lower the Digital noise reduction

(2) Adjust the Sharpness

(3) Reduce the Gamma value

All found with instructions at:- https://www.sony.co.uk/electronics/support/articles/00141958

Re: Sony KD 49XD8305

HannahEd01 — Fri, 17 Feb 2023 13:55:45 GMT

Hey there, try the below:

1- Disconnect any external devices connected to the TV.
2- Unplug the main power cord of the TV, and plug it back after 60 seconds.
3- Check if your TV has the latest software version: PKG6.7210 (Help - Status and Diagnostics - System Information):

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd83xx_x83xxd-series/kd-49xd8305/software/00282916?nick-error=data-articledetails
If not the latest, please find the below link to update the TV:

4- Clear the cached data from the TV internal shared storage following the below steps:
(Home - Settings - Device Preferences - Storage - Internal Shared Storage - Cached Data - Clear).
5- Perform factory reset following the below:
https://helpguide.sony.net/tv/haep1/v1/en/08-01_03.html?hl=reset

Re: Sony KD 49XD8305

irnbru59 — Wed, 22 Feb 2023 18:27:02 GMT

I have done all that you suggeted with no chabge. Even the "SONY" basic start screen throbs / pulses. I guess I have a part that has failed. Thanks for your input.

Re: Sony KD 49XD8305

irnbru59 — Thu, 23 Feb 2023 12:25:03 GMT

Hi,

I am delighted to say that this morning my TV has returned to normal (after several weeks of pulsing fuzzy pictures).

Many thanks to my helper, I am sure this was the prime cause of rectification.

thank you

Re: Sony KD 49XD8305

irnbru59 — Fri, 24 Feb 2023 20:38:13 GMT

I regret that the TV has started pulsing again, however upon repeating the previous exercises, I found that

HOME / settings / device preferences / reset / factory reset - did no longer have sub screens, but instead just bumped me straight back to the HOME menu. I have manged a reset by unplugging from the mains, holding in the 3 button switch on the back, replugging and then releasing the switch when the data clearance message arrived, followed by the tedious set up procedure ! This time there is no change to the pulsing screen. Help!

Re: Sony KD 49XD8305

Elodin — Tue, 28 Feb 2023 13:11:12 GMT

Hey @irnbru59 I believe at this point you will have to contact Sony, if you can take a video of the issue and provide it to them, that would help them identify the issue and assist you.