topic Re: Christmas gift from our Bravia 43X8305C in Android TV

Christmas gift from our Bravia 43X8305C

Jack.Sc — Mon, 25 Dec 2023 19:05:49 GMT

So it's Christmas day and we switch on the Tele for the Christmas Carols while opening presents. But it just goes into a boot loop. Somebody posted on the net to leave it looping and it would eventually go into the reset screen all by itself without forcing. So we had our Christmas dinner 3 hours later it was still looping so tried to force a reset pressing off and volume-down buttons while plugging in. After a couple of tries the white LED does go green as it boots through the BIOS, I release the buttons, as per instructions, the screen seems to pause a moment as if about to display the green Android prior to the reset screen. But then it reverts back to the Sony boot screen and the animated thingymajigs. Tried it 'till my fingers hurt but can't get passed the white LED changing to green. Anybody got any suggestions to save boxing day for us.

Re: Christmas gift from our Bravia 43X8305C

LightFoot — Mon, 25 Dec 2023 19:59:13 GMT

Hi @Jack.Sc Boxing Day sales? I would try disconnecting everything, including the aerial, and unplug it for at least 30 minutes.

Re: Christmas gift from our Bravia 43X8305C

Jack.Sc — Tue, 26 Dec 2023 23:23:39 GMT

Left it over night with all peripherals and aerial unplugged and as we were out first thing Care Home visiting didn't plug it in again and try the reset until about 1:00pm the following day. No different ie. It takes 2 or 3 tries of plugging in with the power button and vol-down button both pressed before the white LED changes to green. (according to Sony help a few tries is normal) Once the LED illuminates geen I release the buttons, it pauses for a couple of seconds as if going to do something different then reverts back to the boot loop. ie. The Sony logo followed by the boot animation, after the boot animation finishes the white 'power-on' LED goes out the screen goes black as if it has powered down then after a couple of seconds the boot process restarts and that is continually repeated.

Re: Christmas gift from our Bravia 43X8305C

LightFoot — Wed, 27 Dec 2023 10:33:03 GMT

Hi @Jack.Sc You can always contact Sony Support Consumer Electronics . It costs you nothing and hopefully you will get a final answer. If a repair is required, I doubt if it would be economically worth it. A new TV may be cheaper.