topic camera button not functioning.. in C Series

camera button not functioning..

jart_aziz — Wed, 08 Jan 2014 02:26:37 GMT

I love to take pic, but I cant use the camera button to take pic.. As I pressed the button, it only showed the camera is focusing but, no pic is taken..
Please help me solve this..

Re: camera button not functioning..

alexrx — Wed, 08 Jan 2014 03:59:08 GMT

Hi there,

Try to press and hold the camera button until you hear 2 sounds(clicks)?

Also, do you have: Camera App>Capturing Method( or something like that)>Camera Key Only.

Cheers.

Re: camera button not functioning..

jart_aziz — Wed, 08 Jan 2014 12:41:01 GMT

I try to hold the camera button.. I heard the 2clicks sound but no pic snapped.. I use camera that come with xperia c.. No other camera app..

Re: camera button not functioning..

alexrx — Wed, 08 Jan 2014 15:00:57 GMT

@jart_aziz wrote:
I try to hold the camera button.. I heard the 2clicks sound but no pic snapped.. I use camera that come with xperia c.. No other camera app..

Camera App(main)>Settings>Capturing Method( or something like that)>Camera Key Only.

Re: camera button not functioning..

oldgohar — Thu, 09 Jan 2014 04:54:15 GMT

Its hard to press the camera button of xperia c. Not sure if im the only one experiencing this. But i can take a pic. Just press the button and hold when the focus box turns blue press it again.

Re: camera button not functioning..

jart_aziz — Thu, 09 Jan 2014 08:13:40 GMT

Hi oldgohar..
I try your method, but still cant snao pic..
Hi alexrx..
I open the camera app, I cant find any capturing method in the setting.. Is it the setting button on the upper left side of the app..?

Re: camera button not functioning..

alexrx — Thu, 09 Jan 2014 12:39:26 GMT

@jart_aziz wrote:

Is it the setting button on the upper left side of the app..?

Hi there,

Yes it is.

Try the following:

Dial *#*#7378423#*#*>Service Tests>test your camera with camera key.

Also,

Settings>Apps>All>Camera> Clear Data/Cache> Force Stop+Restar your phone and then try again.

Re: camera button not functioning..

alexrx — Thu, 09 Jan 2014 12:44:54 GMT

....If you're still unable to use camera button, repair your software using Sony Update Service

Cheers.

Re: camera button not functioning..

jart_aziz — Thu, 09 Jan 2014 13:19:47 GMT

Hi alexrx..
I tried using the service test n another method by deleting cache, restart.. Still the cmera button wont functioning..
If I update using sony update service, do I need to do backup? My OS already 4.2.2

Re: camera button not functioning..

alexrx — Thu, 09 Jan 2014 13:56:18 GMT

Hi there,

You are definitely have to back up your phone, because your data from internal storage will be deleted during the repair process.

Cheers.

Re: camera button not functioning..

jart_aziz — Thu, 09 Jan 2014 16:22:04 GMT

Im sory, but I dont know how to backup my phone data?

Re: camera button not functioning..

jart_aziz — Thu, 09 Jan 2014 16:26:29 GMT

Im so sory but I dont know how to back up my phone data in internal storage, device storage n sd card storage..

Re: camera button not functioning..

aldrinM021 — Sat, 11 Jan 2014 22:27:27 GMT

i update my xperia c but it is the same .... the camera key button not fuctioning

Re: camera button not functioning..

_alexdon_ — Sat, 11 Jan 2014 22:30:29 GMT

Try a software repair,it could help you.

Re: camera button not functioning..

jart_aziz — Sun, 12 Jan 2014 01:22:06 GMT

Yeah.. I updated my xperia c.. It worked.. I can use the camera button now.. But it still hard to press it..
Anyway, thank you..

Re: camera button not functioning..

_alexdon_ — Sun, 12 Jan 2014 14:39:03 GMT

You are welcome.Why don't you visit a sony centre?See,maybe it is hardware related.

Re: camera button not functioning..

jart_aziz — Sun, 12 Jan 2014 15:26:07 GMT

Yeah.. I'll try to check it at sony centre.. Thanx again guys for those who help to post here.. I love this forum for being so much supportive and informative.. Love u guys!!! Haha..

Re: camera button not functioning..

_alexdon_ — Sun, 12 Jan 2014 15:27:29 GMT

I hope you are not ironical.You are welcome and keep us updated.