https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556563#M6364 <P>How can I go to before version of the phone</P> Mon, 17 Apr 2017 02:37:17 GMT altan95 2017-04-17T02:37:17Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556557#M6358 <P>c5 ultra's new update is bad bad bad!!! main menu is terrifiying. after do the update i cant answer calls mostly phone is freezing there is a screen issue, image distortion i cant even open the screen lock phone is freezing !!! release new update about these topics. i reset phone and did everything cant fix it!</P> Sun, 09 Apr 2017 02:04:42 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556557#M6358 altan95 2017-04-09T02:04:42Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556558#M6359 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/988821">@altan95</A>&nbsp;did you try rebooting your phone in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>, did you see any improvements? More than doing a software reset I advise to run a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>&nbsp;and check how your phone behave before installing any other app. I can witness that the C5 works wonderfully without any glitch or issue after a software repair but I do confirm that without doing so it will misbehave.</P> Tue, 11 Apr 2017 15:08:45 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556558#M6359 YoGem 2017-04-11T15:08:45Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556559#M6360 <P>i tried companion there is no result its still same</P> Wed, 12 Apr 2017 23:47:14 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556559#M6360 altan95 2017-04-12T23:47:14Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556560#M6361 <P>and now i tried reboot in safe mod its still same...</P> Wed, 12 Apr 2017 23:52:29 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556560#M6361 altan95 2017-04-12T23:52:29Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556561#M6362 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/988821">@altan95</A> try removing SD card and sim card, reboot and check if it keep freezing.&nbsp;</P> Thu, 13 Apr 2017 04:29:10 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556561#M6362 YoGem 2017-04-13T04:29:10Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556562#M6363 <P>still same&nbsp;</P> Sun, 16 Apr 2017 02:35:24 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556562#M6363 altan95 2017-04-16T02:35:24Z https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556563#M6364 <P>How can I go to before version of the phone</P> Mon, 17 Apr 2017 02:37:17 GMT https://community.sony.dk/t5/c-series/new-update-and-phone-is-down/m-p/3556563#M6364 altan95 2017-04-17T02:37:17Z