https://community.sony.dk/t5/c-series/my-sony-c5-ulyra-suddenly-dead/m-p/3560867#M6498 <P>i was using my phone and it stops studdenly and do not work again when i put it in charge it only show red indigater light .. i dont know what is hapend with it .plz help my to soly my problm</P> Tue, 03 Oct 2017 11:20:56 GMT sam2334 2017-10-03T11:20:56Z https://community.sony.dk/t5/c-series/my-sony-c5-ulyra-suddenly-dead/m-p/3560867#M6498 <P>i was using my phone and it stops studdenly and do not work again when i put it in charge it only show red indigater light .. i dont know what is hapend with it .plz help my to soly my problm</P> Tue, 03 Oct 2017 11:20:56 GMT https://community.sony.dk/t5/c-series/my-sony-c5-ulyra-suddenly-dead/m-p/3560867#M6498 sam2334 2017-10-03T11:20:56Z https://community.sony.dk/t5/c-series/my-sony-c5-ulyra-suddenly-dead/m-p/3560868#M6499 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1077782">@sam2334</A>, I'm sorry to hear about your device. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.dk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>I'd first recommend that you press the volume up (+) and power key together for 5-10 seconds. The phone is supposed vibrate three times before powering off completely. If this happens, connect it to a charger again and let it charge for around an hour before you try to power it on again.</P><P>In case pressing these keys does nothing, even after you have let your phone charge for a couple of hours, I recommend that you try to perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</P><P>Don't hesitate to let me know&nbsp;if this helped or if you have any further questions. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.dk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Tue, 03 Oct 2017 14:14:35 GMT https://community.sony.dk/t5/c-series/my-sony-c5-ulyra-suddenly-dead/m-p/3560868#M6499 Christofer 2017-10-03T14:14:35Z