topic Xperia C4 Turning Itself off When in Pocket or "Tossed" in C Series

Xperia C4 Turning Itself off When in Pocket or "Tossed"

SonyPony326 — Fri, 09 Feb 2018 21:03:59 GMT

So I'm on my second C4 now and I hope I'm not running into the same issue. On my first phone, which I kept in my pocket during school, started shutting itself off after a year. I noticed it usually was in my pocket, then the slightest toss on the couch turned it off. It wouldn't turn on after, until I literally hit the phone against my wrist for a minute or two. My now current phone has turned itself off twice today, once in my pocket, and once after a toss. We replaced the battery on the first one to no avail, and this new one I got for Christmas 2017. Any help is appreciated.

Re: Xperia C4 Turning Itself off When in Pocket or "Tossed"

Uliwooly — Fri, 09 Feb 2018 21:14:54 GMT

@SonyPony326

You should contact Sony directly to get it inspected >>> Local support

Re: Xperia C4 Turning Itself off When in Pocket or "Tossed"

Kikobox — Wed, 28 Feb 2018 12:57:34 GMT

Mine is C5 Ultra. Started to have that same problem after 1yr+ of use.