https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615434#M7513 <P>Nothing appears after update centre refresh. Even in the Sony website. After entering my EMEI number, It doesn't show that it is an invalid EMEI but it says it is currently unavailable all the time</P> Wed, 16 May 2018 15:03:56 GMT JohnP027 2018-05-16T15:03:56Z https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615432#M7511 <P>Android lollipop does not appear after formatting the phone</P> Thu, 26 Apr 2018 04:41:19 GMT https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615432#M7511 JohnP27 2018-04-26T04:41:19Z https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615433#M7512 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1146794">@JohnP27</A></P><P>Formatting your phone should not change the availability of updates, and also will not downgrade the phone to a lower version. Check your current version&nbsp;from Settings -&gt; About phone.</P> Thu, 26 Apr 2018 05:09:49 GMT https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615433#M7512 Qatrium 2018-04-26T05:09:49Z https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615434#M7513 <P>Nothing appears after update centre refresh. Even in the Sony website. After entering my EMEI number, It doesn't show that it is an invalid EMEI but it says it is currently unavailable all the time</P> Wed, 16 May 2018 15:03:56 GMT https://community.sony.dk/t5/c-series/android-lollipop-does-not-appear-after-formatting-the-phone/m-p/3615434#M7513 JohnP027 2018-05-16T15:03:56Z