topic Re: Sony Xperia M no signal - SIM works in other phones in M Series

Sony Xperia M no signal - SIM works in other phones

Braddingo — Tue, 25 Mar 2014 22:06:02 GMT

Hello.

I have recently had problems with my Sony Xperia M phone.

I recently dropped the phone and the screen had cracked and so i issued for a fix at a local shop and so i had to remove my sim card, sd card etc. As the phone returned to me i have not been able to have a signal however i get a very slight signal 5 minutes away from my home which makes no sense as i used to get full bar signal strength in my home before i took it in to get fixed.

I have searched for mobile network operators at home and it will not pick up any at all.

I have tried a factory reset; this did not work.

I have tried the Sony 'Update Service' and have also updated my phone to the latest version but nothing is working at all which is leaving me somewhat confused.

Heres what it says when i go to 'about phone':

Network: no service

Signal strength: 0dBm 99asu

Mobile network type: unknown

Service state: out of service

Roaming: not roaming

Mobile network state: disconnected

My phone number: unknown

IMEI: removed by alexdon - no private info on the forum

IMEI SV:

Also i have tried my sim card in my friends and parents phones and it works perfectly just like it used to. Also have tried their sim cards in my phone and they could not get a signal at all (the people were on my network also).

I'd appreciate help as i'm getting very frustrated.

Thanks.

Re: Sony Xperia M no signal - SIM works in other phones

Braddingo — Tue, 25 Mar 2014 22:09:06 GMT

I do apologize i have the Sony Xperia M first version.

Re: Sony Xperia M no signal - SIM works in other phones

_alexdon_ — Tue, 25 Mar 2014 22:09:17 GMT

Do you have the dual version?I think it might not been fixed correctly.

Re: Sony Xperia M no signal - SIM works in other phones

Braddingo — Tue, 25 Mar 2014 22:12:21 GMT

Sorry how do i check if its the dual version? my model number is: C1905

Re: Sony Xperia M no signal - SIM works in other phones

Braddingo — Tue, 25 Mar 2014 22:16:34 GMT

Its just the regular Xperia M

Re: Sony Xperia M no signal - SIM works in other phones

_alexdon_ — Tue, 25 Mar 2014 22:19:18 GMT

C2004/C2005.You have the normal version.You need to take your phone back to be checked:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Sony Xperia M no signal - SIM works in other phones

helllp1 — Mon, 08 Jun 2015 20:55:53 GMT

Hello,

I'm wondering if you can help. I have the Sony Experia M2 and the exact sae thing has happened to me - broken screen, got it fixed and now I continually have no service. It has come back for brief periods agin and then leaves, so frustrating!

I was wondering if you managed to overcome this and what you did? Would really appreciate any help you can offer.

Thanks so much.

Eppy

Re: Sony Xperia M no signal - SIM works in other phones

suzy123 — Fri, 26 Jun 2015 23:23:53 GMT

Hi did you fix this problem, i have the exact same thing after replacing the screen in my sons phone. x

Re: Sony Xperia M no signal - SIM works in other phones

Chowdary007 — Sat, 27 Jun 2015 06:15:19 GMT

I got The Same Problem,that will be never repaired.Please don't buy Sony Phone

Re: Sony Xperia M no signal - SIM works in other phones

sandyerror — Wed, 05 Aug 2015 18:49:53 GMT

Hi all,

Try this.

1) Go to setting.

2) In wireless and network section, select "More..."

3) Select "mobile network"

4) In that, choose "Preferred network mode"

5) Select "GSM Only" option.

And It's done.

Re: Sony Xperia M no signal - SIM works in other phones

Mildog — Thu, 25 Aug 2016 17:04:25 GMT

I also have this problem the phone decides when Im allowed to use my sim card on/off On/off on/off yes my sony m2 is alive when I don't need it here u go son fire away and when most important needed sorry we can't detect ur sim nooooo

Re: Sony Xperia M no signal - SIM works in other phones

a2falcone — Thu, 08 Sep 2016 21:30:04 GMT

I have the same problem. My screen cracked, I changed it in a local shop, and my signal got all weak and erratic. It isn't just a SIM on/off thing, because although sometimes I have full signal and the next second I have none, other times I have 1 bar and just 2g in places that should have good signal. I have no signal almost all the time in places where I used to have medium signal (like my house). I took it to the shop again, and they (allegedly) did all they could, including changing the antenna, but the problem remains. The "GSM only" thing changed nothing, so that was probably a solution for a different signal problem (and who wants GSM only if you hired 3G, anyway).

Re: Sony Xperia M no signal - SIM works in other phones

Salahuddin22 — Tue, 21 Mar 2017 11:39:59 GMT

Bro i also have same problem. If you did the solution plzzz help me.

Re: Sony Xperia M no signal - SIM works in other phones

Amar1 — Fri, 09 Jun 2017 22:35:22 GMT

Seriously pls don't buy sonyyy

Re: Sony Xperia M no signal - SIM works in other phones

Luh-mas — Sun, 01 Apr 2018 17:52:34 GMT

Guys I see you have the same problem as mine. Kindly please go through this video posted below. Thank me later!

https://youtu.be/0LdSNGdtwSw

Re: Sony Xperia M no signal - SIM works in other phones

Keke9 — Fri, 08 Nov 2019 12:44:38 GMT

Hi there

My sony xperia E2303 has a problem...it says no service, i have tried to fix the problem myself(settings:mobile networks:network operators) but it does not help... Its been a week now, plz help...