topic Re: [E2312]SIM2 slot not working on 6.0.1 in M Series

[E2312]SIM2 slot not working on 6.0.1

vhhbk59 — Wed, 28 Sep 2016 06:16:34 GMT

Hi guys, I need some help!
Everything was fine on Android 5.0
Until I repaird device using XCompanion
Now only SIM1 slot is functioning. Nothing happens when I insert SIM2 slot
Current build number: 26.3.B.0.131
Has anyone got this problem?
Thank you!

Re: [E2312]SIM2 slot not working on 6.0.1

Christofer — Wed, 28 Sep 2016 07:29:27 GMT

Hi @vhhbk59, I'm sorry to hear that.

Have you tried inserting a SIM in slot 2 without having one in slot 1?

Re: [E2312]SIM2 slot not working on 6.0.1

vhhbk59 — Wed, 28 Sep 2016 08:55:54 GMT

Yes I have, only upper slot works

Re: [E2312]SIM2 slot not working on 6.0.1

vhhbk59 — Wed, 28 Sep 2016 14:06:20 GMT

I flashed back to build 26.1.B.2.102 (android 5.0), 2 SIMcard slots worked normally. Then I tried to update via OTA, but after the first update to 26.1.B.2.129 (still android 5.0), the SIM2 slot didn't work anymore. Now I'm desperated.

Re: [E2312]SIM2 slot not working on 6.0.1

Christofer — Wed, 28 Sep 2016 15:54:25 GMT

When your phone is updated to the latest available software version, could you take a bug report and send it to me? I'll then forward it for investigation.

To do this:

Go to Settings > About phone > Build number, tap 7 times on the build number.
Go back and select Developer options then turn on "USB debugging".
Select Logger buffer size and change it to "4 M".
Restart your phone, make sure that you have two SIM cards inserted.
Go back to Settings > Developer options, select "Take bug report".

When the report is ready you will receive a notification. Tap the notification to share it. I suggest you upload it to Google Drive and then choose to share a public link to the upload and include the link in the PM. Please also include your device's IMEI.

Re: [E2312]SIM2 slot not working on 6.0.1

vhhbk59 — Thu, 29 Sep 2016 02:38:12 GMT

*SOLVED

I flashed the lastest firmware using old Flashtool version (0.9.18.5).

Thank @Christofer for being here with me

Re: [E2312]SIM2 slot not working on 6.0.1

Christofer — Thu, 29 Sep 2016 10:31:24 GMT

I'm glad to hear that.

Re: [E2312]SIM2 slot not working on 6.0.1

M42312 — Wed, 30 Jan 2019 10:38:43 GMT

I don't know where to slot in sim2