topic Re: Xperia X10 battery charging and start up problems? in Other/General

Xperia X10 battery charging and start up problems?

Sultan — Fri, 20 Jul 2012 16:15:49 GMT

I was finally able to upload the software using SUS (my previous discussion thread). The phone works but if I leave the phone on the charger over night, the phone is dead and will not power on. No blinking red, orange or green light, just dead. I can press the "start" button and nothing will happen. The only way around it is to pull out the battery, wait a few minutes and try a couple of times till it comes back to life. Sometimes I have to swap batteries, since I have 3 by now. The battery always shows 40% to 80% charge when it does come back to life, so what is happening? What I have also noticed that if I unplug the charger at it hits 98/99%, I am okay and the phone doesn't die. I don't have this problem with my other LG Windows based smartphone. It is quite a hassle babysitting this phone.

Re: Xperia X10 battery charging and start up problems?

gwhispererz — Sat, 21 Jul 2012 04:13:40 GMT

Hi, suggest software repair phone with SUS. Be aware that this process will erase phone data completely. Since you have tried with a couple of batteries, doubt it is a battery issue....

If software repair does not resolve problem, next option is the Service Centre.

Re: Xperia X10 battery charging and start up problems?

Sultan — Sun, 22 Jul 2012 19:25:19 GMT

I have repaired the phone with SUS a few times (for going in to airplane mode all the time), so SUS or PCS has not helped. The phone by now is out of warranty so the service centre could cost an arm and a leg. I wish Sony would stand behind their products instead of leaving it to discussion forums to solve their problems. Who is going to keep buying from Sony if their products keep failing?

Re: Xperia X10 battery charging and start up problems?

Francis — Sun, 22 Jul 2012 19:46:25 GMT

Hello Sultan.

I have a few questions :

How do you charge your phone: USB or Wall charger?

If to wall charger is it the original SE charger?

The batteries are OEM's or Third party compatible ones?

This will help me get a better idea on the issue.

Best Regards.

Francis.

Re: Xperia X10 battery charging and start up problems?

Sultan — Tue, 24 Jul 2012 01:04:54 GMT

Francis,

a). I use a wall charger. No, I don't have the SE charger any more, I use a LG micro usb 5 pin charger.

b). I have 3 batteries, all OEM with the SE hologram.

Hope this helps. As I write this, I am having the same problem all over again. Swapping batteries to see if one of them will get the phone back to life.

Thanks for looking in to this.

Re: Xperia X10 battery charging and start up problems?

Sultan — Wed, 25 Jul 2012 15:07:39 GMT

I think I have figured out the problem. My best guess is that it is the LG charger. Nothing wrong with the charger but LG has a chip to prevent over charging built in to the battery, whereas SE has it in the charger. By using the LG charger I may have been over charging the SE battery (with no chip) and causing the phone to shut down. I am now charging through my laptop's USB port and it works.

Thanks

Re: Xperia X10 battery charging and start up problems?

Thu, 26 Jul 2012 16:40:15 GMT

hi bro, today i left my xperia x10i in my room...after a while when i came back, i found my phone switched off.. i tried to switch on but i didn't not open. it was not on charging. i plugged it on charger bt it wasn;t showing ny signal after charging a while (red,/blue light). i pulled out the battery several times bt it is still dead bt it was still charging as i could feel the heat of the battery... what can i do now???

Re: Xperia X10 battery charging and start up problems?

Sultan — Thu, 26 Jul 2012 22:18:03 GMT

I am no expert but based on my previous experience the only way around this is to reinstall software using SE update service. It will wipe out everything but the phone will come back to life. Use a high speed internet connection so it doesn't stall in the process.

Re: Xperia X10 battery charging and start up problems?

Fri, 27 Jul 2012 15:43:59 GMT

hw can i reinstall while i can't start my phone???

Re: Xperia X10 battery charging and start up problems?

Sultan — Fri, 27 Jul 2012 19:36:15 GMT

Download software from the following link to your PC and it will walk you through.

http://www.sonymobile.com/gb/tools/update-service/

Re: Xperia X10 battery charging and start up problems?

Sat, 28 Jul 2012 09:11:35 GMT

bro, ive tried this...but, no response..may be my battery is down enough or busted...anyway, tnank you for your help..

Re: Xperia X10 battery charging and start up problems?

Sultan — Mon, 13 Aug 2012 15:29:53 GMT

I THOUGHT I HAD FIGURED OUT THE PROBLEM BUT SAME PROBLEM AGAIN. WENT OUT AND BOUGHT A SE OEM CHARGER. PLUGGED THE PHONE AND SAY WITHIN 15 to 20 MINUTES THE PHONE IS DEAD AGAIN. WORKED FINE WHEN I WAS CHARGING IT THROUGH MY LAPTOP. NOW ALL I GET IS A BLEEPING RED LIGHT. LAPTOP WON"T EVEN RECOGNIZE THE PHONE FOR UPDATE. TOOK OUT THE BATTERY, TRIED AGAIN AND AGAIN, WHAT IS THE PROBLEM? I HAVE NEVER WASTED SO MUCH TIME ON A PHONE.

Re: Xperia X10 battery charging and start up problems?

Xilinx — Tue, 21 Aug 2012 19:36:18 GMT

Same problem here with my X10 mini pro, only the red light flickers and nothing more.

I do have a 2nd X10 where I could charge my battery upto 100%, nevertheless a fully charged battery does not revive the phone...

Repair with SE Companion can't happen because the phone never turns on...

Wish there was a solution for this from SE!

Re: Xperia X10 battery charging and start up problems?

AmandaOrdinal — Tue, 04 Sep 2012 00:03:10 GMT

Not a happy camper at all!

New battery doesnt work. New charger doesnt work.

I NEED this phone. I use it for work and Rogers doesnt seem to give a rats butt.

They wont help me.

They are classing it as a died phone.

Buy a new one they say!

Who had 500 + dollars to through around like that!

VERY unhappy.

Re: Xperia X10 battery charging and start up problems?

seni — Sun, 17 May 2015 05:40:18 GMT

I have the same issue..I used non SE charger..then i followed ur step..chargin my phone at laptop..but it's not working..i even bought new batery but stil not solved...can s/body plz help me?..:(

Re: Xperia X10 battery charging and start up problems?

jm_drilon12 — Fri, 27 Sep 2019 08:47:41 GMT

what charger compatible in x10i ?
my phone not charging in oppo ang cherry mobile charger ..