topic Re: xperia v restarts/reboot after using instagram rotation in Other/General

xperia v restarts/reboot after using instagram rotation

mariefrance — Wed, 29 May 2013 07:52:07 GMT

Hi everyone.. I just experience this problem last week and twice happened..

When I upload a picture in instagram of a portrait picture, my mobile would suddenly turn off and lost of network signal.

Please help me.. Im sorry for my bad english..

I have the latest firmware.

Re: xperia v restarts/reboot after using instagram rotation

Henke — Wed, 29 May 2013 07:55:53 GMT

Have you tried to clear data in the Instagram app?

Go to settings, apps, go to all, open "Instagram" and press "Clear data".

Try again to login.

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Wed, 29 May 2013 07:58:09 GMT

Hi I didnt try it yet.. I will try it now and will update you soon,

Thank you so much sir..

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Wed, 29 May 2013 08:03:12 GMT

After I cleared my data on instagram, the problem is gone.. Thank you so much sir.. I will update you if it persists..

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Wed, 29 May 2013 08:14:33 GMT

Sir, was the problem caused by my xperia phone or with the app?

Re: xperia v restarts/reboot after using instagram rotation

Henke — Wed, 29 May 2013 09:18:27 GMT

You're welcome! It seems that something went wrong with the Instagram app.

Re: xperia v restarts/reboot after using instagram rotation

ych23 — Wed, 29 May 2013 14:28:19 GMT

same reboot happened while using instagram. thought it was just a random reboot. Thx for the solutions.

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Thu, 30 May 2013 01:34:46 GMT

Hi @ych23.. Im glad that I was not the only who is experiencing this problem.. Im thankful for your feedback.. 🙂

Re: xperia v restarts/reboot after using instagram rotation

ych23 — Thu, 30 May 2013 01:51:00 GMT

u are welcome btw may I know if your camera HDR and Image stabilizer can be turned on simultaneuosly? because mine cant.

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Thu, 30 May 2013 02:18:03 GMT

Yes,there is no problem with my camera.. Image stabilizer is on, and hdr.. depending which option should I choose.. But screenshot is always my problem.. Pictures get pixelated after screenshot..

Re: xperia v restarts/reboot after using instagram rotation

ych23 — Thu, 30 May 2013 02:22:20 GMT

thanks for ur reply. mine wouldn't turn on both. whenever i turn on the other one either hdr or image stabilizer the other one will be turned off automatically.

for the screen shot i think the maximum resolution is limited by the screen resolution which makes it pixelated.

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Thu, 30 May 2013 02:30:44 GMT

Oh! I understand now what you are talking about.. Hdr is for scn option.. And image stabilizer is for normal

Re: xperia v restarts/reboot after using instagram rotation

mariefrance — Thu, 30 May 2013 02:33:00 GMT

Yes you are right! I am trying to see your problem on normal mode.. Either of the two will turn off.. I think it is normal..