topic Re: Phone stuck on the Xperia screen in Other/General

Phone stuck on the Xperia screen

DanH95 — Wed, 15 May 2013 19:11:43 GMT

Phone died so I put it on charge this morning, but it's been stuck on the 'Xperia' load screen all day and I can't turn it on or off without removing the battery. I ran SUS and updated it but that had no effect. Can anyone help?

Re: Phone stuck on the Xperia screen

Uliwooly — Wed, 15 May 2013 19:14:45 GMT

remove the SIM card > repair once more with SUS > turn on your phone > wait couple of minutes, sometimes it takes a while for it to turn on/start after an update or after it has been repaired

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Re: Phone stuck on the Xperia screen

DanH95 — Wed, 15 May 2013 19:22:01 GMT

Hmm now it doesn't show up in SUS, something about the USB not being recognised?

Re: Phone stuck on the Xperia screen

Uliwooly — Wed, 15 May 2013 19:25:02 GMT

interesting, restart your PC > disable your firewall and antivirus

make sure to charge your phone for 30min or so

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Re: Phone stuck on the Xperia screen

DanH95 — Wed, 15 May 2013 19:44:28 GMT

Still the same problem, phone doesn't show up in the SUS

Re: Phone stuck on the Xperia screen

Uliwooly — Wed, 15 May 2013 19:45:28 GMT

is the phone "off" if not press and hold power & volume up at the same time for 8 seconds or so

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Re: Phone stuck on the Xperia screen

DanH95 — Fri, 17 May 2013 19:25:43 GMT

Sorry, It worked, had to switch to another laptop and run SUS and factory reset. Very strange, but thanks for the help.

Re: Phone stuck on the Xperia screen

Uliwooly — Sat, 18 May 2013 15:11:38 GMT

anytime