topic Re: Device memory full, but internal storage empty in Other/General

Device memory full, but internal storage empty

Howdsen — Thu, 28 Aug 2014 12:48:06 GMT

Hi guys, i noticed that my phone has memory divided into two parts and those are device memory and internal storage. The problem is that the device memory has only 2 GB and the internal storge has11 GB, but i think that everything i download goes into the DM and now when i want to download something bigger it always cancels somewhere in the half way, and i think thats because it wants to save it in the DM but doesnt have enough free space. Any tips how i can make my mobile download things into theinternal storage or at least to my SD card. Any help would be appreciated

Re: Device memory full, but internal storage empty

_alexdon_ — Thu, 28 Aug 2014 14:17:20 GMT

You cannot download somewhere else by default,you can move files from device memory to internal memory.

Re: Device memory full, but internal storage empty

IvoD — Thu, 28 Aug 2014 14:32:15 GMT

Hello

I have the same problem. Not possible to move from Telephone to internal or SD (Xperia J)

Thanks

Re: Device memory full, but internal storage empty

_alexdon_ — Thu, 28 Aug 2014 14:41:23 GMT

You cannot move to SD,to internal it is possible.Just go to a specific app and tap on it and move to internal.

Re: Device memory full, but internal storage empty

CindoLL — Thu, 28 Aug 2014 15:14:22 GMT

I am having the same problem but when I tap on an app, it doesn't give me any option to transfer it to the internal storage. When I try to update Facebook or Chrome, it is telling me that "insufficient storage". Very aggrevating!

Re: Device memory full, but internal storage empty

_alexdon_ — Thu, 28 Aug 2014 16:01:18 GMT

Could you post a picture from an app installed by you and the options that show up?

Re: Device memory full, but internal storage empty

Howdsen — Thu, 28 Aug 2014 16:54:59 GMT

Thanks for the replies so can u tell me how to move those files to IM. I personally don't have problems with moving apps because I have the option there, but how do u move files like photos or music

Re: Device memory full, but internal storage empty

_alexdon_ — Thu, 28 Aug 2014 17:18:25 GMT

To move photos or music,simply use a file explorer.

Re: Device memory full, but internal storage empty

Howdsen — Thu, 28 Aug 2014 17:47:21 GMT

So if I understand correctly when i move app to sd card in settings I actually move into IM,not into my external sd card,right

Re: Device memory full, but internal storage empty

_alexdon_ — Thu, 28 Aug 2014 17:51:28 GMT

Apps cannot be moved to SD,only media files.

Re: Device memory full, but internal storage empty

Howdsen — Sun, 31 Aug 2014 10:51:45 GMT

Thanks

Re: Device memory full, but internal storage empty

_alexdon_ — Sun, 31 Aug 2014 11:26:40 GMT

Anytime.

Re: Device memory full, but internal storage empty

Anelace — Thu, 11 Sep 2014 19:56:01 GMT

before 4.1, my device memory was 8gb, but after update to 4.3 become 2gb, how to no seperate the device memory and internal storage, it feel **bleep** ><, 2gb is no enough use T_T

Re: Device memory full, but internal storage empty

manolan73 — Mon, 15 Sep 2014 17:07:11 GMT

Just to be clear, though, before the last upgrade (4.3?), I had an option with many apps to "move to internal storage". Now I have the option "move to SD card". When I contacted Sony Support about this, they said:

"We are sorry that your issues with moving the apps on your Xperia T from the Device Memory to the Internal Storage continue.

"With the software updates, often design features change and different options are implemented, and the technical aspects of transferring apps is one of these. As this is part of the software on the handset and not a fault, we unfortunately would not be able to provide any further assistance in terms of transferring the apps through the menus.

"We can only possibly suggest seeing if there are any third-party file managers that will re-enable what you are trying to do, however cannot comment as to their efficacy."

So they're saying I can no longer move apps to internal memory through Settings. But you are saying it will actually move the apps to internal memory, even though it is labelled "move to SD card". Is that right?

At present, none of my apps that are on internal storage will update through Google Play: they all fail. The correlation is perfect: I have no apps on phone memory that fail to update and every app on internal storage that has an update outstanding has failed! I had assumed this was related, but perhaps it isn't.

Re: Device memory full, but internal storage empty

Doulat — Sun, 02 Nov 2014 08:40:50 GMT

Please let me know how to move app to internal memory... My device memory is running out of storage capacity

Re: Device memory full, but internal storage empty

rammblings101 — Wed, 24 Dec 2014 15:23:14 GMT

I have exactly the same issue. I have a phone (Xperia S) which on paper has 32Gb of memory.... sounds good, no? However, the reality is that Sony - in its wisdom - has allocated just 2Gb to "device memory" and the remainder to "internal memory". Whilst some apps give you the option to store the app in either device memory or internal memory (the default is always device memory), the reality is that many apps (e.g. Dropbox, Google Search, Google Play Services, Chrome, Facebook, etc) do not give you such an option. The 5 apps listed take up 250Mb and cannot be moved to internal memory. I don't store too much on my phone itself (pictures, video etc) and have over 23Gb of available space in internal memory but the reality is that this is completely wasted. My limited 2Gb of device memory is getting to the point where I can no longer update existnig apps due to "insufficient memory", even though I have 23Gb fee of internal memory.

Is there no way to re-partition the 32Gb memory allocation so that more is available for device memory? With 32Gb available, providing just 2GB for device memory seems ludicrous!!

Re: Device memory full, but internal storage empty

Miller1323 — Tue, 30 Dec 2014 19:20:53 GMT

I had the same issue. There is a thread over on xda about repartioning the internal storage on 4.1.2. I followed the steps for every word and now i have 7.5 gb device memory for apps and 5.3 gb internal storage for media files. Make sure you backup first though.

Re: Device memory full, but internal storage empty

Maginbulao — Fri, 05 Jun 2015 22:04:38 GMT

hi guys, you have to be rooted for these proceduce first install linktosd apk then choose all the user app and change them to system app after the device has been rebooted. my device memory as before 334MB becomes 1.4GB free.

P.S. "You have to be rooted!"

Re: Device memory full, but internal storage empty

rammblings101 — Sat, 06 Jun 2015 07:19:14 GMT

Unfortunately, having to root the device and perform these tasks is not a great answer for the general user. So Sony have lost a customer here. I switched to Samsung Galaxy A3 which is a great value phone and am having no issues at all now. 32Gb storage with 16Gb for device memory, AND SD card to expand storage further.

Re: Device memory full, but internal storage empty

alabaster — Thu, 28 Jul 2016 21:28:42 GMT

thanx for the info do u remeber the link or the instructions to that..am failing to locate the thread and I really need the help.