topic WarrantytimeService message following update to oreo in XZ Series

WarrantytimeService message following update to oreo

Tfox — Sat, 04 Nov 2017 08:01:48 GMT

I just noticed that there is permanent message saying 'WarrantytimeService', appearing on the top left corner of my screen following an update to Oreo. I cant get rid of it nor does it do anything when you press it. Has anyone seen this before and knows what to do with it? Thanks

Re: WarrantytimeService message following update to oreo

ryandt — Mon, 06 Nov 2017 22:24:17 GMT

me too mate not a clue what it is but its really annoying

Re: WarrantytimeService message following update to oreo

Uliwooly — Mon, 06 Nov 2017 23:02:22 GMT

@Tfox @ryandt

could you post screenshots of the issue?

Re: WarrantytimeService message following update to oreo

otif — Mon, 13 Nov 2017 20:27:03 GMT

It is very annoying, the only way I have managed to not appear is to force to close the application, but when restarting it reappears.

Re: WarrantytimeService message following update to oreo

Qatrium — Tue, 14 Nov 2017 07:24:33 GMT

@otif

What app did you disable to make it go off temporarily?

@Tfox

@ryandt

Do you guys have the single or dual-SIM variant of XZP?

Re: WarrantytimeService message following update to oreo

Oblit99 — Tue, 14 Nov 2017 08:30:40 GMT

Same issue here exactly. I got the dual SIM version.

Re: WarrantytimeService message following update to oreo

cenkaetaya — Tue, 14 Nov 2017 16:15:49 GMT

I also have this error on my phone.

NOTE: phone is 100% stock, never been rooted or attempted or anything.

I made a quick video showing the notification and that it seems to be related to google apps / work profile account. Once I remove the work account the error goes away.

https://youtu.be/xP3ULyeKJwQ

If anyone knows how to fix this, that would be great, thanks.

Re: WarrantytimeService message following update to oreo

Emir1 — Wed, 22 Nov 2017 08:11:20 GMT

Hi Everyone,

After updating your Xperia XZ Premium to Android 8.0 (Oreo), you may notice a notification that reads "WarrantytimeService". We are aware of this behavior and it will be fixed in an upcoming software release.

However, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, I am not able to give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Constant, non-removable "WarrantytimeService" notification in Work Mode

JohnLBergqvist — Thu, 14 Dec 2017 08:54:47 GMT

When Work Mode is switched on, I have a persistant "WarrantytimeService" notification whenever i'm using Work Mode on Android 8.0. I can't remove or disable it by changing the notification settings.

On my XZ1, this problem does not occur.

Will there be a fix for this on the XZ Premium?

Re: Constant, non-removable "WarrantytimeService" notification in Work Mode

Lord_viridis — Thu, 14 Dec 2017 11:04:33 GMT

The post above yours indicates it will be fixed, yes.

Re: Constant, non-removable "WarrantytimeService" notification in Work Mode

JohnLBergqvist — Thu, 14 Dec 2017 15:13:57 GMT

Excellent! Just needs the Oreo dialer like the XZ1 has and it will be perfect!

Re: Constant, non-removable "WarrantytimeService" notification in Work Mode

Chiu5243 — Thu, 04 Jan 2018 06:34:02 GMT

~~我的手機出現Warrantytimeservice message 如何消除~~

How to eliminate Warrantytimeservice message on my mobile phone

Re: Constant, non-removable "WarrantytimeService" notification in Work Mode

Emir1 — Thu, 04 Jan 2018 07:08:40 GMT

Hi @Chiu5243, I am sorry to hear about that.

Have you had the opportunity to take a peek at the accepted solution in the thread, found here?

Let me know!

Re: WarrantytimeService message following update to oreo

RuslanNani — Mon, 12 Feb 2018 17:19:07 GMT

Got the same but worse on Xperia X, it turns on a black screen where is written TURN OFF, I need to use my phone, but can not, please do something.

Re: WarrantytimeService message following update to oreo

Warrantytimeser — Sat, 24 Feb 2018 15:51:41 GMT

Hello. Today I updated my Sony Xperia x to 8.0 and got WarrantytimeService notice in left corner. Plese help to remove it.

Thnx

Re: WarrantytimeService message following update to oreo

najodleglejszy — Sat, 24 Feb 2018 17:36:13 GMT

@Warrantytimeserviceif you check this thread's solution, you'll find that one of the updates is going to resolve that for you. you'll need to wait until the update is rolled out to your carrier/region version.

Re: WarrantytimeService message following update to oreo

Jalois — Sun, 04 Mar 2018 13:47:56 GMT

.. .. Have l the same ennoying problem. So I just have to wait and live with it until the next update?

Thanks

Re: WarrantytimeService message following update to oreo

Otacon9 — Sun, 04 Mar 2018 14:34:35 GMT

Clic on The message and do force stop... Waiting for fix by sony update

Re: WarrantytimeService message following update to oreo

lothos88 — Thu, 29 Mar 2018 19:15:47 GMT

As it's been over 90 days since they've been aware of the issue, I think it's safe to assume they aren't going to actually fix it. Sony really is their own worst enemy when it comes to their products. They make fantastic hardware, but as history shows repeatedly, they really do not care about the consumer after they've bought the product and almost seem to go out of their way to push users away from them. Like literally loading their phones with unremovable adware.

That being said, I don't regret buying my XZ premium, I just rooted it as soon as DRM keys weren't an issue because you cannot trust Sony to do anything right beyond building hardware. I've been using their products for decades and that's pretty much the case over and over again. Excellent technology, bottom tier software/user experience.

Re: WarrantytimeService message following update to oreo

macbete — Sat, 19 May 2018 12:40:04 GMT

Still no clue? So you're unable to remove this annoying alert?