topic Re: Factory Startup Service after Factory reset in XZ Series

Factory Startup Service after Factory reset

Pras13 — Thu, 18 Jan 2018 04:50:50 GMT

Hi,

Everytime the phone restarted or turned on, message "FACTORY START UP SERVICES, PLEASE WAIT FOR POWER OFF BUTTON" always appear. And when ever i press the "onscreen off button" the phone turned off, and the message didnt disappear when i turn it on again.

This issue happen after i did "factory reset" after upgrading to Oreo via OTA update, i did factory reset because its getting a little bit laggy.

What i have done so far :

1. Factory reset again

2. Repair with Xperia companion

3. Reflashing the same firmware using flashtool

But no results, the message still appear, and the only way i can use the phone is fastly going to apps and deactivate com.sonyericsson.startupflagsevice.

Someone have similar problem with me?

Please help

Thank you

Re: Factory Startup Service after Factory reset

MarlonUk1 — Thu, 18 Jan 2018 06:33:46 GMT

since you already modified software by flashing with flash tool i suggest you try using another firmware./ or search on xda forum

Re: Factory Startup Service after Factory reset

Pras13 — Thu, 18 Jan 2018 07:05:19 GMT

@nolramlb wrote:
since you already modified software by flashing with flash tool i suggest you try using another firmware./ or search on xda forum

Well i cant flash "unofficial" firmware because my bootloader is still locked. And i flash the firmware which i got from Xperia companion. I use flash tool after fail to repair the problem using Xperia companion ...

Re: Factory Startup Service after Factory reset

Pras13 — Sat, 20 Jan 2018 05:54:36 GMT

uhm...

Someone has similar problem like me?

Looks like im the only one facing this issue..

Update:

Intalled The last update, After installed the January Security patch, the phone restart as usual, and the problem still exist...

Factory StartUp Service, Please wait in screen Power OFF button...

Tapping power off, turn on the phone, and it start appearing again..

Re: Factory Startup Service after Factory reset

Azhar1983 — Wed, 31 Jan 2018 06:39:35 GMT

I am also facing the same issue with my Xpeia XZ after update to Oreo. Anyone has the solution please?

Re: Factory Startup Service after Factory reset

Pras13 — Thu, 01 Feb 2018 09:22:07 GMT

Well finally i can solve the problem myself. (at least for my XZ)

What i did :

1. Flash Marshmallow firmware using Flash tool. Firmware Version 39.0.A.1.250

2. Turn On the phone, in the first boot, Factory Startup Service show up, and i press on Screen Turn Off button

3. Turn on the phone again, this time Factory Startup Services doesnt show up.

4. Flash Oreo Firmware using flash tool

5. Turn On the phone, in the first boot, Factory Startup Service show up, and i press on Screen Turn Off button

6. Turn on the phone again, and NO Factory Startup service message Appear.

7. Try to restart multiple times, Factory Startup service never show up.

But I never try to Factory reset, because im lazy to do all the step if the Factory startup service message appear again.

Hope this can help people with the similar Problem.

Re: Factory Startup Service after Factory reset

MaheshK1 — Sat, 17 Mar 2018 08:14:23 GMT

Ya I have sams problem aftaftupdate android 8.0 update

Do you have any solution for this

i have given to services center they told me that to replace the motherboard of your phone or replace your Sony Xperia x full phone they don't repair that a Sony Xperia Z series and x series phone they replaced it

Re: Factory Startup Service after Factory reset

Pras13 — Sat, 17 Mar 2018 08:45:42 GMT

@MaheshKwrote:
Ya I have sams problem aftaftupdate android 8.0 update
Do you have any solution for this
i have given to services center they told me that to replace the motherboard of your phone or replace your Sony Xperia x full phone they don't repair that a Sony Xperia Z series and x series phone they replaced it

I resolve my problem by doing step stated in post 6.

Basically what i did was Reset the phone to the original Firmware which is Android 6 Marshmallow.

Because we cannot go back to previous firmware from the phone, so I use Flash tool to manually flash original firmware (Android 6) to my phone.

Hope that steps also work on your phone.

Nb: flashing original firmware using flashtool didnt void warranty

Re: Factory Startup Service after Factory reset

Jos8 — Fri, 25 May 2018 09:37:16 GMT

Hi I have a Sony Expedia L2 it will not start my phone because I forgot my password please help

Re: Factory Startup Service after Factory reset

hoangz5 — Sat, 16 Jun 2018 07:46:50 GMT

don't even have to do all these hassles ! and these are dangerous if you mess up the flashing things...

You just need to wait for the phone to power off itself. Waiting time from 40-60 min.

Sony has an English problem : instead of "power off", it should says "powering off" so that people know that the phone is working, that is : it is in the process to powering off the phone.

Re: Factory Startup Service after Factory reset

weche — Mon, 15 Oct 2018 18:53:54 GMT

Hi.

I did a factory reset on my phone after which it started bringing 'power off". i tried switching it and restarting the phone but no chnges occured so my question or what you guys to help me out i need the phone but can't access it please tell me how i can remove that 'power off' thing on the screen because i really need to continue with my business as ussual

Re: Factory Startup Service after Factory reset

lioroza — Mon, 05 Nov 2018 00:50:11 GMT

i have waited 2 hours and still getting the power message

Re: Factory Startup Service after Factory reset

arie01 — Mon, 21 Jan 2019 10:24:01 GMT

you can try this. press the power and volume down button at same time. let it start up and reales the power meanwhile still hold the volume botton. until the xperia sign come up. i have doing that on my xz1. 😎. hope you can solve the phone.

Re: Factory Startup Service after Factory reset

Ahmad280192 — Sun, 13 Oct 2019 20:20:16 GMT

~~Kenapa setelah update ota android oreo hp saya sony xzs dual terjadi bug muncul perintah start up system.. Tolong bantuan nya atas kendala ini~~

~~Sudah saya coba flashing sendiri terjadi boot lob dan selau keluar perintah start up system service~~

Why after the update of OTA Android Oreo my cellphone Sony XZS dual a bug appears the command start up system .. Please help with this problem

I have tried flashing myself and there is a boot lob and the command to start up the system service comes out

Re: Factory Startup Service after Factory reset

Blueeyedape — Wed, 22 Jan 2020 11:06:17 GMT

"But no results, the message still appear, and the only way i can use the phone is fastly going to apps and deactivate com.sonyericsson.startupflagsevice."

Is there an external way to do this or is the phone on long enough to get to the apps to deactivate?

Re: Factory Startup Service after Factory reset

DaniloGo — Wed, 25 Mar 2020 21:19:31 GMT

I have a Sony Xperia X F5121. I managed to solve this problem as follows.

1) Downgrade to version 6.0 marshmallow via flashtool

2) During the first initialization the message (Factory Startup Service after Factory reset) will appear, then the screen will appear for the phone to be turned off. Proceed by turning it off.

3) Restart your Xperia. If at startup, your Xperia does not display that warning message again (Factory Startup Service after Factory reset), then you will have a 99.99% chance of having your Xperia without problems in version 8.0 Oreo!

4) Now go to the SETTINGS menu> apps> App info> click on the "show system" option. Note that the app "com.sonyericsson.startupflagsevice" is not appearing in the list of apps. Note: This app may not be showing up after the first boot restart. If it keeps showing up, I recommend choosing another ROM 6.0.0 from another country.

5) If you made it this far, without the message on Android 6.0 great!

6) From now on, let your Xperia start downloading security update packages, item by item. This process will take time. Unfortunately it has to be that way! I stayed all night watching each update.

After downloading security updates, Xperia downloaded the Android 7.0.0 Nougat version. I accepted the installation normally. After Xperia installed version 7.0.0, it continued to download security packages.

After Xperia downloaded version 7.1.1 Nougat, I accepted the installation. After installing 7.1.1 Nougat, several update packages were downloaded, I installed them all.

Finally Xperia downloaded version 8.0.0 Oreo and I installed it, along with the security packages.

I noticed that on my Xperia, there was no longer that error message, and that app "com.sonyericsson.startupflagsevice" since version 6.0.0 has disappeared.

It was in this way (with a lot of patience, love, hope and faith in God) that I managed to get my Sony Xperia back to normal.

Note: Some Sony devices will show the following message in the notifications: "WarrantyTimeService". Go to settings> apps> show system> click on the app and click "force stop". This should be done whenever you restart your Xperia.

I hope I can help someone. Thanks

Sorry my English, I'm using Google Translate. Brazilian greetings.