topic AAC not working in XZ Series

Bluetooth codec stuck on SBC

sgiesen78 — Wed, 10 Oct 2018 09:49:36 GMT

First of all, kudos to Sony for the XZ3. For the world's best OLED screen and the most beautiful Sony phone yet.

My Bluetooth codec is stuck on SBC. I am using the in-ear Sony WF-1000X. AAC not possible. No matter what I try (tried to turn on Priority on Sound Quality in the Headphones Connect App).

I am coming from the Sony Xperia XZ and there it worked ....

Android 9 Problem? Anybody in here who has fixed this or connected by using LADAC or AAC ???

Re: Bluetooth codec stuck on SBC

Reserven — Thu, 11 Oct 2018 00:54:10 GMT

Have the exact problem with Bluetooth on mind. I think I Have too returen this Phone tomorrow. So frustration, none of my other Bluetooth devices work on this crap mobile. Ending up using my old Xperia and everything worked fine.

Re: Bluetooth codec stuck on SBC

Lukalumen — Thu, 11 Oct 2018 05:11:43 GMT

My MDR-1000X connected with LDAC with no problem. The WF-SP700N connected with AAC, because they don't support LDAC.

There was a system update released yesterday, did you install it?

Re: Bluetooth codec stuck on SBC

sgiesen78 — Thu, 11 Oct 2018 11:25:56 GMT

yep, I installed the system update. Nothing has changed ...

Re: Bluetooth codec stuck on SBC

Lukalumen — Thu, 11 Oct 2018 11:48:20 GMT

I would suggest to contact the Sony customer care service. Let us know what they say.

I'd try a factory reset before that though.

It seems very odd.

Re: Bluetooth codec stuck on SBC

Lukalumen — Fri, 12 Oct 2018 00:22:56 GMT

I actually just noticed something, might be worth a try...

Settings > System > About phone > Build number, tap on it until you're a developer. Then go to System > Developer options and go down to Networking. There are a bunch of Bluetooth settings you can try and one is setting the default codec used.

Let me know if it helped.

Re: Bluetooth codec stuck on SBC

sgiesen78 — Fri, 12 Oct 2018 10:34:15 GMT

changing the codec in the developer options did not work ... I am in contact with Sony, as of now they don't have a solution. WH1000X MK3 should work in LDAC mode they told me... but don't want to sell and buy a new one...

Re: Bluetooth codec stuck on SBC

Sethuna — Sat, 13 Oct 2018 09:25:56 GMT

Try downloading Sony's Music Center app and Headphones app. Do the Bluetooth connection through there. It should work. Also, did you try establishing a connection with all these ways?

1) automatic connection

2) manual connection

3) NFC

Re: Bluetooth codec stuck on SBC

sgiesen78 — Sun, 14 Oct 2018 08:59:36 GMT

No, it did not work. I bought the WH1000X MK3 and even with these cans no chance to put them into LDAC, I even reset my phone. It's stuck on SBC

Re: Bluetooth codec stuck on SBC

Lukalumen — Sun, 14 Oct 2018 15:37:43 GMT

Sorry to hear that, it's such a weird issue too, seems like something that should be a software issue.

Let us know how Sony handeled the situation and if you get a new headset.

Re: Bluetooth codec stuck on SBC

sgiesen78 — Thu, 18 Oct 2018 09:52:10 GMT

still no solution ...

Anybody in here with similiar problems? Or anybody in here having conncted successfully via SBC or LDAC?

Re: Bluetooth codec stuck on SBC

FranekH — Thu, 18 Oct 2018 11:08:55 GMT

I've got similar issue on my XZ2, after update to Android Pie.

My wf-1000x headset always connects with SBC, there is no way to switch to AAC.

Before the update, on Android Oreo it was working fine, was always using AAC.

Re: Bluetooth codec stuck on SBC

unface — Thu, 18 Oct 2018 12:45:26 GMT

After updating to Android Pie, I also faced a same problem on my XZ2C. My wf-1000x is always connected to the SBC. I've tried to solve like factory reset, developer option etc. But still no solution. Before updating, it worked well on Oreo.

So, I think Sony's Android Pie has serious problem about bluetooth codec.

Re: Bluetooth codec stuck on SBC

Sethuna — Thu, 18 Oct 2018 20:31:25 GMT

OK so I bought my new XZ3 a couple of days ago. Today I tried to see if I have the same problem. Long story short, I didn't.

I paired my XZ3 and my WI-H700 through NFC and when I opened Sony's 'Headphones' app the connection was already set to LDAC. 'Best effort' LDAC to be particular. To double check this I also opened the Music app, went to audio settings and it also showed my connection was using LDAC. I also triple checked it by trying to change music profiles in the 'Headphones' app and it didn't let me. That also shows I was using LDAC. So I couldn't replicate the problem, sry man. My guess is that there is a software mishap between your particular Bluetooth headphone (!) and Android Pie. I believe an update can fix it. Be sure to submit a bug report straight to Sony cause I don't think they look at the forum.

Re: Bluetooth codec stuck on SBC

sgiesen78 — Thu, 18 Oct 2018 21:36:04 GMT

How can I submit a bug report straight to Sony?

Re: Bluetooth codec stuck on SBC

Sethuna — Thu, 18 Oct 2018 23:11:25 GMT

I believe through here.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Bluetooth codec stuck on SBC

Lord_viridis — Fri, 19 Oct 2018 21:59:09 GMT

I connected my MDR-EX750BT direct through Bluetooth and the notification tells me it is connected in LDAC, as this model isn't supported by the headphones app, I suspect that might be where the issue is.

Can your headphones connect direct to the xz3? Without the app?

Re: Bluetooth codec stuck on SBC

sgiesen78 — Sat, 20 Oct 2018 15:38:56 GMT

yes, I tried both ways, no success

Re: Bluetooth codec stuck on SBC

Alessio_841 — Sun, 28 Oct 2018 10:17:47 GMT

Why notification pane (shade) doesn't change to white with light themes?

Re: Bluetooth codec stuck on SBC

Sethuna — Sun, 28 Oct 2018 10:48:44 GMT

@Alessio_84 wrote:
Why notification pane (shade) doesn't change to white with light themes?

Wrong thread mate. Open a new topic.