topic Fingerprint scanner issues after upgrade to Android 10 in XZ Series

Fingerprint scanner issues after upgrade to Android 10

Ulrik10 — Wed, 08 Jan 2020 10:19:28 GMT

Fingerprint scanner used to have 100 percent success rate before upgrade now it only works about 1/4 times.

MadmaxSony — Thu, 09 Jan 2020 18:51:11 GMT

I have the same issue. Please fix sony!

Jabba23x — Thu, 09 Jan 2020 20:43:15 GMT

Same problem here... Xz2 premium

astider — Fri, 10 Jan 2020 01:00:21 GMT

Me too.

Fingerprint response a lot slower than before.

Darksteel165 — Fri, 10 Jan 2020 04:11:56 GMT

Weird I'm not having problems with it.

Try reregistering your prints and see if it gets better?

Elsurion — Mon, 13 Jan 2020 11:50:28 GMT

I have the same issue with the fingerprint scanner. Reregistering my fingerprints didn't help to solve the problem.

pablop1 — Mon, 13 Jan 2020 19:34:36 GMT

The same happened to my XZ2 Premium

DavidBeviToo — Wed, 19 Feb 2020 12:38:20 GMT

I too have this issue after updating to 52.1.A.0.532

DavidBeviToo — Wed, 19 Feb 2020 13:19:09 GMT

I applied it and I haven't experienced a change, but you might want to try it.