topic Re: Xperia XZ2 Compact finger print & security update. in XZ Series

Xperia XZ2 Compact finger print & security update.

Busk186 — Sun, 20 Dec 2020 13:13:12 GMT

Hi there, my phone's finger print sensor stopped working, and sometimes phone stops detecting the sim, therefore automatically restarts. I noted that security update hasn't been updated since 1st July, and the icon is red with an exclamation mark. Current xperia software is 52.1.A.3.49 . Any help please?

Re: Xperia XZ2 Compact finger print & security update.

MarlonUk1 — Sun, 20 Dec 2020 19:54:15 GMT

hello@Busk186 ,

have you tried to do an software repair using the Xperia Companion?

just follow the instructions on this site: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-1-ii/articles/00236877