topic Back up & Restore automatic full storage in X Series

Back up & Restore automatic full storage

Merse16 — Mon, 06 Jul 2020 22:54:30 GMT

Am unable to select my online account as the automatic or the manual save option. States Full Storage. When click on the Google account a new pop up screen appears saying that Back up & Restore requires off line access. Even when I choose Agree the pop up disappears and then reappears. Have deleted apps and increased internal memory space but still unable to save to online account.

Any ideas?

Re: Back up & Restore automatic full storage

Sean_Mc — Thu, 09 Jul 2020 10:00:07 GMT

Hi there,

Welcome to the Sony Community.

Can you let me know which device you are referring to?

Best wishes,
Sean

Re: Back up & Restore automatic full storage

Triposis — Wed, 10 Aug 2022 14:32:17 GMT

I have a similar problem. Only I can't back up to the cloud from my corporate tablet account. Is it possible that there is some mismatch due to different OS?