https://community.sony.dk/t5/10-series/video-engine-failure-xperia-10/m-p/3649174#M2016 <P>Hi, would anyone have any ideas on how to solve this. Cannot playback any videos or music and have lost all tones on the phone.</P><P>And another quickone can I do a software update via sony phone companion and if so how.</P><P>Any ideas would be greatly appreciated.</P> Thu, 17 Oct 2019 19:40:36 GMT bloodyannoyed 2019-10-17T19:40:36Z https://community.sony.dk/t5/10-series/video-engine-failure-xperia-10/m-p/3649174#M2016 <P>Hi, would anyone have any ideas on how to solve this. Cannot playback any videos or music and have lost all tones on the phone.</P><P>And another quickone can I do a software update via sony phone companion and if so how.</P><P>Any ideas would be greatly appreciated.</P> Thu, 17 Oct 2019 19:40:36 GMT https://community.sony.dk/t5/10-series/video-engine-failure-xperia-10/m-p/3649174#M2016 bloodyannoyed 2019-10-17T19:40:36Z