topic Re: Xperia 10 Plus smart cover after A10 failing? in 10 Series

Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Wed, 20 May 2020 09:37:13 GMT

Hi folks. My Xperia 10 Plus has just updated to Android 10. Excited about this as I'm hoping the touch detection bug will be sorted by this.

There is a problem though. I have the Sony flip cover case which has a smart function, being that it sends the phone to sleep when you close it and wakes it when you open it. Nice, and a main reason why I the official Sony branded cover.

So now the phone wakes when I lift the cover fine. When I close it though, the phone stays active and has a tendency to launch apps in my pocket.

How do I re-enable the close/sleep smart cover function? Can someone direct me to the appropriate setting please because I can't find it for the life of me and this is getting very irritating.

Re: Xperia 10 Plus smart cover after A10 failing?

Strampke — Wed, 20 May 2020 12:12:38 GMT

The function of the cover is induced with a little magnet inside.

Maybe check how it opens and closes.

To select the style cover goto settings -> display -> cover selection

Another thing you might try is open settings -> type 'cover' and find both cover selection and the Style Cover app.

Goto the app, tap on Storage an d clear cache & clear data, then restart the device to be shure.

After that reselect your style cover.

Tell us if there was a solution for you here.

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Wed, 20 May 2020 12:38:15 GMT

Thanks for your help. The cover opens and closes fine. As mentioned when I manually put the phone to sleep then open the cover it wakes fine, so it is being physically detected as it ought. Also, this was working this morning right up until the point Android 10 was installed so it would be an amazing coincidence if there was a physical failure in the few minutes it took to update.

I think we have found the problem though. There is no such cover selection option in the display settings. Searching for 'cover' produces no results. There is no 'Style Cover' app though there never was under Android 9 either and it worked fine. Do you think this functionality been intentionally removed or is this just a bug?

I have searched for the app in the store but can't find it. Could you provide a link?

Re: Xperia 10 Plus smart cover after A10 failing?

Strampke — Wed, 20 May 2020 12:56:37 GMT

Strange.....

We'll have to wait for someone to confirm if there is or isn't a style cover app on Xperia 10.

However this magnetic induced waking and closing of the device is there a long time for all Xperia devices.

I have put a magnet in third-party covers for Xperia Z3 and Xperia X and it worked flawless.

Just tested such a magnet on the upper left corner of my Xperia 1 and it works flawless as well.

Try uncovering your Xperia 10 and use the magnet of the flap to test.

I had a look at the user manual as well; there's no special mentioning of the style cover, nor anything special in the notes on the update to Android 10.

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Wed, 20 May 2020 14:23:28 GMT

It is strange. I have tried removing it as you suggest, no change. I have tried a second Sony flip cover for Xperia 10 Plus fresh from the box (I always buy two for a backup) and the same thing occurs. It is detecting the cover because it wakes fine upon lifting the flap, but it fails to sleep with Android 10. I think it best to work out how to revert to Android 9 until they have this Android 10 working properly.

Re: Xperia 10 Plus smart cover after A10 failing?

Strampke — Wed, 20 May 2020 15:50:30 GMT

I wouldn't revert because of this issue.

Besides, it's not possible to revert unless you walk byways, which I wouldn't advise to do.

Re: Xperia 10 Plus smart cover after A10 failing?

RottenFoxBreath — Wed, 20 May 2020 16:12:29 GMT

I'm sure the official "smart" or "style" covers require NFC to register, and a magnet to work, and have the app installed.

If it is the official,case, the SCS120 flip/stand case isn't NFC and has no software, so unlock is all Android 10 will do.

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Wed, 20 May 2020 16:58:52 GMT

I think it is worth installing A9 to avoid this as it is extremely irritating, especially as the touch screen bug turns out to actually be worse with A10. Problem is, I don't know what you mean by 'walk byways' in this context. I was planning to do it at home? I was not planning to be walking any byways whilst reverting, I don't see how that would impact the process. I guess it has another meaning in this context, could you clarify?

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Wed, 20 May 2020 17:08:46 GMT

I think you are right, that it is not the same mechanism on every device and does not need an app or use NFC on Xperia 10 Plus devices, but unlock (well wake up, unlock requires a finger print check etc.) is not all it does. It also locks (well, as I say, sleeps). I know this because it's been doing so since the release of the device in the UK market on A9. I can also confirm now that it STILL WORKS! Kind of. It works when in a call strangely, but not when out of a call as it always did before. Please note that I have owned this phone since release and so I'm not at the stage of trying to discover what it can do. Only why the feature has ceased to work upon A10 being released.

Re: Xperia 10 Plus smart cover after A10 failing?

JM--RG — Sun, 24 May 2020 07:22:02 GMT

Bonjour,

J'ai le même problème après la mise à jour système A10, avez vous trouvé une solution ?

J'ai contacté Sony, et attend une réponse de leur part.

Merci

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Sun, 24 May 2020 15:57:12 GMT

No solution yet, sorry. Sony say they have passed the issue on to the development people. Unfortunately they said that about the touch screen problem that's plagued these phones since day one and we're still waiting for a solution to that, so I've not much hope.

With the touch screen issue you can make it quite a bit better by turning off Google Backup and Sony Side Sense but it's still a problem. I've not found any way to affect the smart cover issue yet other than to point out that it works fine during a call and it works to wake the phone only when not in a call. The only solution I can suggest is to revert to Android 9 but that's not an easy thing to do. I think it may have to be done though because the touch screen issue is so bad with Android 10 I find the phone very difficult to use. Even answering a call is difficult.

Auto translation follows:

Pas encore de solution, désolé. Sony disent qu’ils ont transmis la question sur les gens du développement. Malheureusement, ils ont dit que sur le problème de l’écran tactile qui est en proie à ces téléphones depuis le premier jour et nous sommes toujours en attente d’une solution à cela, donc je n’ai pas beaucoup d’espoir.

Avec le problème de l’écran tactile, vous pouvez le rendre un peu mieux en éteignant Google Backup et Sony Side Sense, mais c’est toujours un problème. Je n’ai pas trouvé aucun moyen d’affecter la question de couverture intelligente encore autre que de souligner que cela fonctionne amende pendant un appel et il fonctionne pour réveiller le téléphone que lorsque ce n’est pas dans un appel. La seule solution que je peux suggérer est de revenir à Android 9, mais ce n’est pas une chose facile à faire. Je pense qu’il peut avoir à faire si parce que le problème de l’écran tactile est si mauvais avec Android 10 je trouve le téléphone très difficile à utiliser. Même répondre à un appel est difficile.

Re: Xperia 10 Plus smart cover after A10 failing?

Strampke — Mon, 25 May 2020 13:47:25 GMT

@AndyCalling

Not that it solves your problem but you can set the power button that it instantly locks.

Re: Xperia 10 Plus smart cover after A10 failing?

Lord_viridis — Mon, 25 May 2020 16:00:31 GMT

Go to settings, apps.

Click on show all apps.

Find the app called "style cover" or "smart cover"

Force stop

Clear cache and data.

Restart phone

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Mon, 25 May 2020 16:24:07 GMT

@Strampke I gave my phone set this way but whilst it allows the phone to be used whilst I wait as an alternative to Android 9, it is as you say no solution. Depending on feedback from Sony on whether a patch can be expected, it may be worth keeping A10 for a couple of weeks

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Mon, 25 May 2020 16:25:13 GMT

@Lord_viridis Already suggested, but no such app comes with the Xperia 10 Plus and no-one has been able to provide a store link to it as yet for me to try. Happy to try what you say if you can provide the link concerned, however my phone never needed an app with Android 9 to make this cover feature work so I suspect it is only needed for other models

Re: Xperia 10 Plus smart cover after A10 failing?

Lord_viridis — Mon, 25 May 2020 16:27:13 GMT

Not in system apps?

Re: Xperia 10 Plus smart cover after A10 failing?

AndyCalling — Mon, 25 May 2020 16:32:32 GMT

Nope. Never was with A9, not with A10 either. That app appears to be for a different phone entirely, unless you know otherwise?

Re: Xperia 10 Plus smart cover after A10 failing?

JM--RG — Thu, 28 May 2020 14:16:45 GMT

Bonjour,

J'ai une bonne nouvelle pour vous.

Cela refonctionne !

Voici comment j'ai procédé :

J'ai fait un reset factory .

Allez à Paramètres , puis allez à "Système", puis allez à "Préférences avancées", puis "Options de réinitialisation",

et enfin "Effacer toutes les données (rétablir la configuration d'usine)" .

Avant cela, j'ai tout sauvegardé sur mon PC, et ai retiré la carte SIM.

En espérant que cela fonctionne pour vous ?

Merci de m'en tenir informé.

Bon reset