topic Re: Problems with telephone conversation in 10 Series

Problems with telephone conversation

pieter4 — Tue, 27 Aug 2019 07:45:54 GMT

Hello,

Recently I cannot have phonecalls, because my Sony Xperia 10 Plus redirects automatically. I can hear the other, but the other does not hear me.

How can I fix this problem?

Re: Problems with telephone conversation

Strampke — Tue, 27 Aug 2019 22:39:27 GMT

You can reset all settings of your phone app.

Settings->apps&notifications-> all apps-> scroll for phone-> storage

Then clear cache & clear data.

Hopefully this will fix it.

Re: Problems with telephone conversation

Martin1 — Fri, 30 Aug 2019 11:59:58 GMT

Hi @pieter4, let me see if I can help out here.

In addition to @Strampkes suggestion, have you been able to carry out a quick test on the microphone in order to see if the microphone works as intended? Find and tap Settings > Support > Xperia Tests > Microphone and speakers.

Try this and let me know how it goes!