https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3744115#M1630 <P>Thanks for all your help . The wireless earphones seem to have resolved the issue</P> Sat, 19 Dec 2020 00:51:34 GMT Matt1672 2020-12-19T00:51:34Z https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3740603#M1574 <P>I recently upgraded to a 5ii and had an intermittent sound issue, of , loud crackling noise, when playing music / videos. It was resolved by rebooting the phone, Vodafone said yes it is a fault, sent another, now the replacement one does the same. What should I do ?</P> Fri, 11 Dec 2020 19:19:29 GMT https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3740603#M1574 Matt1672 2020-12-11T19:19:29Z https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3740608#M1575 <P>I've run the diagnostic check, and shows no faults&nbsp;</P> Fri, 11 Dec 2020 19:25:46 GMT https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3740608#M1575 Matt1672 2020-12-11T19:25:46Z https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3744115#M1630 <P>Thanks for all your help . The wireless earphones seem to have resolved the issue</P> Sat, 19 Dec 2020 00:51:34 GMT https://community.sony.dk/t5/5-series/5-ii-sound-issues/m-p/3744115#M1630 Matt1672 2020-12-19T00:51:34Z