https://community.sony.dk/t5/5-series/broken-my-new-5-ii/m-p/3810602#M2065 <P>Unacceptable. During a call he made a small click and closed permanently. I tried all the ways to restart it but to no avail. I am deeply disappointed.</P> Tue, 29 Jun 2021 10:06:47 GMT Radumuresan 2021-06-29T10:06:47Z https://community.sony.dk/t5/5-series/broken-my-new-5-ii/m-p/3810602#M2065 <P>Unacceptable. During a call he made a small click and closed permanently. I tried all the ways to restart it but to no avail. I am deeply disappointed.</P> Tue, 29 Jun 2021 10:06:47 GMT https://community.sony.dk/t5/5-series/broken-my-new-5-ii/m-p/3810602#M2065 Radumuresan 2021-06-29T10:06:47Z https://community.sony.dk/t5/5-series/broken-my-new-5-ii/m-p/3810605#M2066 <P>The 5ii is less than a year old so this kind of sudden death may well be covered by warranty, contact Sony service or your operator for a repair assessment.</P> Tue, 29 Jun 2021 10:30:46 GMT https://community.sony.dk/t5/5-series/broken-my-new-5-ii/m-p/3810605#M2066 Lord_viridis 2021-06-29T10:30:46Z