topic Re: WF-c500 in 5 Series

WF-c500

mathewimp — Tue, 23 Apr 2024 20:47:18 GMT

Hi Sony Team,

I bought WF-C500 in June 2022 and from last few days the right earbud is not working, its very irritating.

I dont know how to repair it or there is no option to repair it.

Please help. my email id is: mathewimp@yahoo.com

Anonymous — Wed, 01 May 2024 16:25:30 GMT

Hey @mathewimp, try to reset it then initialize it, if that didn't work you might need to contact Sony: Sony Support Contact

mathewimp — Sat, 25 May 2024 17:14:48 GMT

Hi, it's still not working and only use of 1 year it got issue is not good.

I really liked the sound quality but 1 side no sound is very irritating...I have no option then to throw in dustbin.

Anonymous — Wed, 29 May 2024 15:24:07 GMT

I'm sorry for that, but in this case, if they're still within the warranty period, you can take them back to the retailer and get a replacement.

If they're out of warranty, you can check with them if they can provide a discounted replacement