topic Sony Z5 Compact Fell In Pool, after a while started vibrating and won't stop. in Z Series

Sony Z5 Compact Fell In Pool, after a while started vibrating and won't stop.

Stathan — Thu, 22 Aug 2019 16:22:14 GMT

Hello, my Sony Z5 Compact fell in to a pool for about 5 seconds. The phone gave a screen saying that my sim had been taken out and it would restart but never did. After a while it started vibrating and now 4 hours later still does. I've put it in rice when it happened but still vibrates. I also removed the sim and sd cards. All ports were closed when it happened. What do I do now?

Re: Sony Z5 Compact Fell In Pool, after a while started vibrating and won't stop.

Uliwooly — Thu, 22 Aug 2019 17:08:03 GMT

@Stathan

I'm really sorry to hear about that but I think you've done everything on your part, perhaps water did went in and damage the phone. You have to send your phone to Sony so they can inspected >>>

https://support.sonymobile.com/global-en/contactUs/

Re: Sony Z5 Compact Fell In Pool, after a while started vibrating and won't stop.

Stathan — Thu, 22 Aug 2019 20:20:39 GMT

Thank you very much for your reply, I will contact my local Sony service shop.

Re: Sony Z5 Compact Fell In Pool, after a while started vibrating and won't stop.

Stathan — Fri, 23 Aug 2019 17:01:01 GMT

An update, the phone now that I pluged it in had some red lights flashing and now has a blue light flashing with the red too. Both flash in a way that the red flashes a couple of times then the red does. It does not charge and the pc wont recognize it. Is there something I can do since I cant take it for repair duo to weekend?