https://community.sony.dk/t5/z-series/sony-xperia-z3-unlock-pattern/m-p/3646018#M122327 <P>I couple months ago, I was trying to use&nbsp; my old phone a xperia z3 but I couldn't remember the unlock pattern. I&nbsp; tried to reset the pattern on the webpage but instead i blocked the phone instead. According to many i should be able to unlock it from or reset the phone from the webpage but is not working. No the screen is black just with a message and if you press the button you can make a phone call to the owner (my new phone). Does anyone know how can i fix this?. I went even to a sony store and they couldn't help me #sonyxperiaz3 #unlockpatter</P> Wed, 07 Aug 2019 05:23:33 GMT Eluney 2019-08-07T05:23:33Z https://community.sony.dk/t5/z-series/sony-xperia-z3-unlock-pattern/m-p/3646018#M122327 <P>I couple months ago, I was trying to use&nbsp; my old phone a xperia z3 but I couldn't remember the unlock pattern. I&nbsp; tried to reset the pattern on the webpage but instead i blocked the phone instead. According to many i should be able to unlock it from or reset the phone from the webpage but is not working. No the screen is black just with a message and if you press the button you can make a phone call to the owner (my new phone). Does anyone know how can i fix this?. I went even to a sony store and they couldn't help me #sonyxperiaz3 #unlockpatter</P> Wed, 07 Aug 2019 05:23:33 GMT https://community.sony.dk/t5/z-series/sony-xperia-z3-unlock-pattern/m-p/3646018#M122327 Eluney 2019-08-07T05:23:33Z https://community.sony.dk/t5/z-series/sony-xperia-z3-unlock-pattern/m-p/3646019#M122328 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1256893">@Eluney</A>, welcome to our forum!<BR /><BR />You can't remove the screen lock using the Google service called Find my device, this has been removed.<BR /><BR />The best way to reset the device is to perform a s<A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057" target="_self">oftware repair using Xperia Companion</A>. This will delete all data stored on the device and reinstall the latest available software for the device and in the same process, remove the screen lock on the device.<BR /><BR />Let me know if that helps! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.dk/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Wed, 07 Aug 2019 13:40:26 GMT https://community.sony.dk/t5/z-series/sony-xperia-z3-unlock-pattern/m-p/3646019#M122328 Jonas 2019-08-07T13:40:26Z