topic Re: How to allow phone to send sms to short code again in Z Series

How to allow phone to send sms to short code again

Ywjong — Mon, 07 Dec 2015 03:05:00 GMT

Hi all, I was sending an sms to a short code just now (the 5-digit codes used by bank and etc). The device prompted me that the sms may incur additional charges and asked me whether I allow that. I accidentally touched "never allow" and "don't ask me again" (these two came after another in a row), but I wanted to send the messages. I tried to search settings and messaging settings but I cannot find anything that let me allow sending the messages to short codes again. When I Googled my problems, the results I found are mainly on Samsung orz. Samsung has an application manager to adjust the setting, but I can't find it on sony. Can anyone tell me where can I change the settings to allow this type of messaging again? Thanks!

Re: How to allow phone to send sms to short code again

Jake-SonyXperia — Mon, 07 Dec 2015 03:15:52 GMT

Hi Ywjong,

Welcome to the community,

You should try clearing the app to default.

Menu > Settings > Apps > All > Messaging > Clear Defaults

Let us know if this helps.

Re: How to allow phone to send sms to short code again

Ywjong — Mon, 07 Dec 2015 03:25:56 GMT

Hi Jake,

This is totally what I was looking for!

I went to Menu > settings > apps > all > messaging, then as I scrolled down, under the "clear default" there was a section to ask whether allow sending premium sms. I have clicked "always allow" and it solved my problem immediately!

Thanks a lot!!!!

Re: How to allow phone to send sms to short code again

Jake-SonyXperia — Mon, 07 Dec 2015 04:03:00 GMT

That's great news, glad I could help out

Re: How to allow phone to send sms to short code again

Lukas331 — Sat, 17 Sep 2016 10:19:43 GMT

Hey sony, i have done the steps to send short codes but it still doesnt work i tried putting the sim in another phone and send the short code it still doesnt work is it the phone or the sim? help pls

Re: How to allow phone to send sms to short code again

OrionBelt — Mon, 17 Jul 2017 03:58:07 GMT

Hi,

I also did the same process as mentioned above, but still not able to send SMS to a premium number. What else can we do to fix this? Thank you in advance for your help.

Re: How to allow phone to send sms to short code again

Alfin007 — Wed, 24 Apr 2019 00:52:08 GMT

Go to setting > app > tap the 3point on your right top of your mobile phone > selext sms premium access > change never allow to allow

Hope this will help,

Re: How to allow phone to send sms to short code again

Stirliel — Tue, 25 Jun 2019 17:17:45 GMT

I've followed the previous advice and still can't send texts to 5 digit numbers from my XperiaS

Re: How to allow phone to send sms to short code again

abdulhakeem — Thu, 08 Aug 2019 17:08:10 GMT

Sir but this option is available in mobile honor 6x. Now what I do?