https://community.sony.dk/t5/general-chat/inzone-h9-headphones-defective/m-p/3965441#M14897 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.dk/t5/user/viewprofilepage/user-id/1600920267">@zwilling</a></SPAN> &nbsp;</P> <P>&nbsp;</P> <P>Sorry for that! did you try contacting the retailer you bought it from?</P> Mon, 06 Jan 2025 17:41:30 GMT TheRealOG 2025-01-06T17:41:30Z https://community.sony.dk/t5/general-chat/inzone-h9-headphones-defective/m-p/3964871#M14880 <P><SPAN>After only 6 months, the leather section of my headset has come unglued, revealing the foam underneath in more than one area. I submitted a complaint and got a reply from customersupport.en@eu.sony.com stating that this isn’t covered under warranty. This seems like madness to me, as the product has clearly been poorly manufactured, and the headset defective. I would understand if it had happened after a couple of years of heavy use, but I’ve literally had them less than 6 months. Not what I’d expect from&nbsp;a headset that costs over £200!! Is there any way I can escalate this?? Looking online it seems like this is a common complaint for this product, and people have had mixed responses from Sony with some getting their repair free of charge.</SPAN></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6554.jpeg" style="width: 4032px;"><img src="https://community.sony.dk/t5/image/serverpage/image-id/500072i41B6716261037CAA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6554.jpeg" alt="IMG_6554.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6555.jpeg" style="width: 4032px;"><img src="https://community.sony.dk/t5/image/serverpage/image-id/500073iC3D23654709596BC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6555.jpeg" alt="IMG_6555.jpeg" /></span></P> Mon, 30 Dec 2024 23:28:27 GMT https://community.sony.dk/t5/general-chat/inzone-h9-headphones-defective/m-p/3964871#M14880 zwilling 2024-12-30T23:28:27Z https://community.sony.dk/t5/general-chat/inzone-h9-headphones-defective/m-p/3965441#M14897 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.dk/t5/user/viewprofilepage/user-id/1600920267">@zwilling</a></SPAN> &nbsp;</P> <P>&nbsp;</P> <P>Sorry for that! did you try contacting the retailer you bought it from?</P> Mon, 06 Jan 2025 17:41:30 GMT https://community.sony.dk/t5/general-chat/inzone-h9-headphones-defective/m-p/3965441#M14897 TheRealOG 2025-01-06T17:41:30Z