topic Re: SONY'S CONTACT CENTRE HAS BEEN CLOSED FOR DAYS in General chat

SONY'S CONTACT CENTRE HAS BEEN CLOSED FOR DAYS

BrianA74 — Wed, 09 Jul 2014 11:44:15 GMT

Sony are not responding to my emails and their contact centre has been closed since at least Monday. My faulty TV is being collected today and I have been told they can send out a replacement more quickly if I send a collection receipt. However, they are uncontactable.

Help.

Re: SONY'S CONTACT CENTRE HAS BEEN CLOSED FOR DAYS

Drewde — Thu, 10 Jul 2014 11:44:33 GMT

Hi Brian,

I have sent you a PM requesting a case id. Please get back to me and our support team will be able to look into this.

Thanks,

Drew

Re: SONY'S CONTACT CENTRE HAS BEEN CLOSED FOR DAYS

ampcom — Sat, 12 Jul 2014 21:33:11 GMT

Don't hold your breath

i have been waiting 5 weeks for a proper response