topic Need help with NW-A55L Bookmarks and navigation. in Portable Audio

Need help with NW-A55L Bookmarks and navigation.

Loofer — Wed, 12 Jan 2022 21:29:37 GMT

I listen mostly to podcasts and a bit of music on my players and on my old i-river H320 with Rockbox installed I could bookmark a podcast, jump to some music then come back to the bookmark. It would pick up mid podcast where the book mark was created then play the podcast and move on to the next one in the list, exactly as you would want.

With the Sony if I bookmark a podcast and come back, firstly it won't mark my place in the podcast (which might be 1.5 hours + long) it starts at the beginning but more annoyingly when it's finished playing, it won't move onto the next podcast in the folder it moves onto the next bookmark in the list. This means you have to manually go looking for the next episode and some of these things have hundreds of entries in multiple folders which is a real pain.

Is there any way to configure the player to play the next track/podcast and not the next bookmark?

Also, if I'm in an album and I want to go from the current track being played back to the album folder I swipe left, that's fine but if I want to go back to the overall folder for that band swiping left again doesn't seem to take me back up the file tree, is there a way to do that?

Many thanks.

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Tue, 18 Jan 2022 17:56:06 GMT

Hey Loofer, the playing order depends on how you transferred the tracks to the Walkman, the Walkman may play tracks in a different order from the track order on the computer.

Regarding the pausing feature, I'm not sure what are you trying to accomplish here, I don't think and I didn't find any mention of the bookmark function on the Manual.

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Wed, 19 Jan 2022 18:47:36 GMT

Hannah, thanks for the reply but I don't think I've explained it clearly. there were 2 problems,

1) if I have 100 podcasts and I'm playing No72 and bookmark it, when I go back and load the bookmark and it plays and finishes, it won't go on to podcast No73 (the next in the folder) it goes on to play the next entry in the bookmark list which is just whatever else I've bookmarked. If I want to play podcast No73 I have to go all the way through the file tree to find it manually.

2) If I'm playing a track and want to see the list of all the tracks in that album I swipe left but I can't go back any further so if I want to chose another album by that band (which would be in the same folder) I again have to go all the way through the folder tree to find it manually, in other MP3 players I could just go back from the track list to the list of all albums from that band then click on one to go into it.

Hope this is clearer.

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Thu, 20 Jan 2022 15:53:40 GMT

Hey Loofer, yea that's def. clearer, but I still couldn't find anything that explains the functionality of these features to know if that's a fault or this is how it's supposed to be. I recommend contacting Sony directly.

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Thu, 20 Jan 2022 17:20:51 GMT

Cheers Hannah, I might try that.

Re: Need help with NW-A55L Bookmarks and navigation.

Anonymous — Fri, 21 Jan 2022 17:15:20 GMT

Hey there,

Well, if you hear back, or find something else, let us know as we..

Cheers.

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Sat, 22 Jan 2022 09:09:51 GMT

You've got me on tenterhooks SkyNet, "we...."

Come one man, put me out of my misery!

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Wed, 26 Jan 2022 13:17:34 GMT

@Loofer 😂😂😂 Same!!

Did you hear from Sony tho?

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Fri, 28 Jan 2022 11:32:10 GMT

Yeah, totally useless, they just sent me a couple of links to the bookmark and playback pages in the manual. I'm looking into doing an SD card conversion to my old I-river to expand the capacity and I might just sell this on and go back to it to be honest.

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Mon, 07 Feb 2022 14:18:56 GMT

Hey Loofer, could you share these links? Maybe we can take another look at them together.

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Tue, 08 Feb 2022 14:47:05 GMT

Yes I can if you like but it seems like ther player just won't do what I need unfortunately. The reply is below, I didn't bother answering to be honest as I could sense the futility.

Thank you for contacting Sony Support.
We are sorry to learn that the player does not play the next track in order.
With reference to your inquiry, kindly follow the below link for the playback method:
https://helpguide.sony.net/dmp/nwa50/v1/en/contents/TP0002342859.html?search=next%20track
Kindly check the below link for the bookmark list screen:
https://helpguide.sony.net/dmp/nwa50/v1/en/contents/TP0002342844.html?search=next%20track
Should you have any further questions, please feel free to reply to this email.
Thank you for your enquiry.

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Wed, 09 Feb 2022 16:08:21 GMT

They're basically telling you what you're trying to do cannot be done.

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Thu, 10 Feb 2022 11:33:22 GMT

Yeah looks that way, just frustrating because it's such an insane way to implement bookmarks and navigation.

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Thu, 10 Feb 2022 12:27:28 GMT

Hey Loofer, I'm sure if you mention it they will add it as a feedback which might be taken into consideration for future updates. \._./

Re: Need help with NW-A55L Bookmarks and navigation.

Loofer — Fri, 11 Feb 2022 13:05:37 GMT

I'd be sceptical that would have any impact but it's worth a go, where would you send feedback?

Re: Need help with NW-A55L Bookmarks and navigation.

HannahEd01 — Mon, 14 Feb 2022 18:02:09 GMT

You can contact them directly: https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=televisions-projectors1