https://community.sony.dk/t5/portable-audio/wf-1000xm5-headphones/m-p/4001883#M13962 <P>hi, I thought I’d lost one of my earbuds, so brought a new pair. In the meantime, my lost one turned up. I haven’t used the new ones, but under ‘my orders’, I can’t see an option to return it. I’m not sure they will accept returns for this type of product, but what’s really frustrating is that I can’t find a way to talk to Sony about it. The chat bot just brings up generic return policy and instructions. Does anyone have any suggestions please?</P> Sun, 02 Aug 2026 06:36:35 GMT hesketh 2026-08-02T06:36:35Z https://community.sony.dk/t5/portable-audio/wf-1000xm5-headphones/m-p/4001883#M13962 <P>hi, I thought I’d lost one of my earbuds, so brought a new pair. In the meantime, my lost one turned up. I haven’t used the new ones, but under ‘my orders’, I can’t see an option to return it. I’m not sure they will accept returns for this type of product, but what’s really frustrating is that I can’t find a way to talk to Sony about it. The chat bot just brings up generic return policy and instructions. Does anyone have any suggestions please?</P> Sun, 02 Aug 2026 06:36:35 GMT https://community.sony.dk/t5/portable-audio/wf-1000xm5-headphones/m-p/4001883#M13962 hesketh 2026-08-02T06:36:35Z