topic Re: Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7 in Action Cam

Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

chdryra — Thu, 07 Nov 2013 14:31:16 GMT

Playmemories Mobile won't connect to my HDR-AS30V via my iPhone 4 running IOS 7. Gets stuck on:

"Connected. HDR-AS30V. Please wait....".

Connects fine on my iPad and Huawei android phone.

Any help appreciated.

Thanks,

Riz

Re: Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

Nobody-in-particular — Thu, 07 Nov 2013 15:12:13 GMT

Riz, do you have the latest version of Playmemories Mobile installed on your iPhone?

Re: Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

chdryra — Thu, 07 Nov 2013 15:15:27 GMT

Thanks for the quick reply. I downloaded PM from the app store yesterday so presume it's the latest one....

Re: Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

Nobody-in-particular — Thu, 07 Nov 2013 20:42:24 GMT

Hi Riz, if you only downloaded PlayMemories Mobile from the App Store yesterday then it should be the latest version.
You posted your AS30V connects correctly on your iPad which would suggest it is possibly an issue with the app on your iPhone.
Try restarting both your iPhone and your AS30V and then connect to the AS30v's wifi and start the PM app.
If that does not help the try removing and re-installing the PM app.
If still no success then try a soft reset of your iPhone.
Hopefully one of the above options will help resolve the connection issue you are experiencing.

Re: Playmemories not connecting to HDR-AS30V on iPhone 4 ios 7

chdryra — Fri, 08 Nov 2013 14:47:40 GMT

Thanks again for your reply. Unfortunately have tried all of those and still doesn't work.