https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3763443#M5502 <P>Contact Sony support to sort this out.</P> Mon, 25 Jan 2021 21:53:09 GMT Strampke 2021-01-25T21:53:09Z https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3763136#M5501 <P>I tried to download the time-lapse ap and got a 'server error' message. I tried again and same thing. The next time I tried I got a message. Refund in progress please try again later. I checked my bank and discovered that I had been charged twice for the ap and I still get the refund message 24 hours later.&nbsp;&nbsp;</P> Mon, 25 Jan 2021 15:05:58 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3763136#M5501 Micflex 2021-01-25T15:05:58Z https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3763443#M5502 <P>Contact Sony support to sort this out.</P> Mon, 25 Jan 2021 21:53:09 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3763443#M5502 Strampke 2021-01-25T21:53:09Z https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3765635#M5504 <P>According to the <A href="https://www.playmemoriescameraapps.com/portal/" target="_blank">camera apps website</A>, it's a service hosted by SEN, so you'd need to contact <A href="https://www.playstation.com/en-gb/get-help/#!/contact-us/" target="_blank">PlayStation support</A>.</P> Fri, 29 Jan 2021 11:33:51 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/ap-download-issue-and-charged-twice/m-p/3765635#M5504 Joe_Dohn 2021-01-29T11:33:51Z