https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823204#M5714 <P>i connected camera to usb 2 reinstalled playmemories but it wont connect&nbsp;</P><P>it says camera installed to someone else i think its me using old email address which i no longer have access to.</P><P>it says to deregister press menu and select initalise to reset user but i cant find this in menu options.</P><P>&nbsp;</P> Mon, 06 Sep 2021 20:43:58 GMT keitht1958 2021-09-06T20:43:58Z https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823204#M5714 <P>i connected camera to usb 2 reinstalled playmemories but it wont connect&nbsp;</P><P>it says camera installed to someone else i think its me using old email address which i no longer have access to.</P><P>it says to deregister press menu and select initalise to reset user but i cant find this in menu options.</P><P>&nbsp;</P> Mon, 06 Sep 2021 20:43:58 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823204#M5714 keitht1958 2021-09-06T20:43:58Z https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823284#M5715 <P>I'm using the same camera.</P> <P>Suggest reset the camera and start all over again.</P> Tue, 07 Sep 2021 13:02:07 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823284#M5715 Strampke 2021-09-07T13:02:07Z https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823292#M5717 <P>thanks for the tip working now.</P> Tue, 07 Sep 2021 13:55:44 GMT https://community.sony.dk/t5/cyber-shot-compact-cameras/playmemories-for-sony-dsc-hx90v/m-p/3823292#M5717 keitht1958 2021-09-07T13:55:44Z