topic New laptop wont recognise PRS505 :( Can anyone help please? in eReaders https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312703#M859 <HTML><HEAD></HEAD><BODY><P>Sony has two software versions. The new Reader 4 PC and the older Reader Library software</P><P></P><P>Use the older version, v3. Select support from the top of this page, enter your model, then go to downloads and go for Reader Library software . Install it and it should see your reader.</P></BODY></HTML> Sat, 07 Apr 2012 15:18:43 GMT sehuxle 2012-04-07T15:18:43Z New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312696#M856 <HTML><HEAD></HEAD><BODY><P>Hi Folks,</P><P></P><P>Where to start? Basically Adboe reader library and the sony library cant "see" my e-book.</P><P></P><P>When i first had this laptop it couldnt see it then either so i had to re-register my e-reader and this worked perfectly and all was fine.</P><P></P><P>I downloaded a few books (last ones were from my local library) and after that? My laptop just wont find the ereader again. Ive tried deleting and re-registering again a few times, this hasnt worked.</P><P></P><P>The USB works perfectly, as my laptop knows its there and in the diagnostics page it says my ereader is working fine.</P><P></P><P>I dont know what else to try and am getting really sad! lol</P><P></P><P>Can anyone help me?</P><P></P><P>Kind Regards,</P><P></P><P>Angie</P></BODY></HTML> Fri, 06 Apr 2012 19:01:16 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312696#M856 anleste98 2012-04-06T19:01:16Z New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312698#M857 <HTML><HEAD></HEAD><BODY><P style="text-align: left;">Which version of the sony software are you using?</P></BODY></HTML> Fri, 06 Apr 2012 20:44:06 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312698#M857 sehuxle 2012-04-06T20:44:06Z New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312700#M858 <HTML><HEAD></HEAD><BODY><P>Hiya,</P><P></P><P>The latest version, I've followed the Sony recommendations, inc reset and checking the version and when I checked it told me I was already usin the most recent version. </P><P></P><P></P><P>A friend had just emailed me saying that they've downloaded books from our local library too and now she's having the same problem! </P><P></P><P>??</P></BODY></HTML> Sat, 07 Apr 2012 07:06:17 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312700#M858 anleste98 2012-04-07T07:06:17Z New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312703#M859 <HTML><HEAD></HEAD><BODY><P>Sony has two software versions. The new Reader 4 PC and the older Reader Library software</P><P></P><P>Use the older version, v3. Select support from the top of this page, enter your model, then go to downloads and go for Reader Library software . Install it and it should see your reader.</P></BODY></HTML> Sat, 07 Apr 2012 15:18:43 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312703#M859 sehuxle 2012-04-07T15:18:43Z New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312705#M860 <HTML><HEAD></HEAD><BODY><P>Hiya,</P><P></P><P>Thanks for taking the time to reply, i was already on V3, but i tried the upgrade anyway but that didnt work either.</P><P></P><P>Even the adobe digital additions program doesnt see it <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P></BODY></HTML> Sun, 08 Apr 2012 18:46:02 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312705#M860 anleste98 2012-04-08T18:46:02Z Re: New laptop wont recognise PRS505 :( Can anyone help please? https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312707#M861 <HTML><HEAD></HEAD><BODY><P>bump <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.dk/html/@8A5BDCECEE2E5AB683F2BDAA500F2036/images/smilies/035.png" alt=":slight_frown:" title=":slight_frown:" /></P></BODY></HTML> Tue, 17 Apr 2012 19:38:33 GMT https://community.sony.dk/t5/ereaders/new-laptop-wont-recognise-prs505-can-anyone-help-please/m-p/312707#M861 anleste98 2012-04-17T19:38:33Z