topic Faulty and in warranty in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/faulty-and-in-warranty/m-p/698786#M10597 <HTML><HEAD></HEAD><BODY><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Hi Joetheobald,</SPAN><BR /></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Can you please PM me the serial number, correct product number (you are quoting the chassis number – product model number may start VPCEH) and contact details and we will try to arrange for Support to call you.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Rich</SPAN></P><P><BR /></P><P><BR /></P></BODY></HTML> Sun, 14 Apr 2013 19:59:10 GMT rich912 2013-04-14T19:59:10Z Faulty and in warranty https://community.sony.dk/t5/pcs-accessories/faulty-and-in-warranty/m-p/698785#M10596 <HTML><HEAD></HEAD><BODY><P>I need to speak to Sony as when I ring the helpline number 0905 the automated number asks for serial number which when I put I says is not recognised. Then cuts off . My model pcg-71911m is faulty won't process and open any program's locks screen and can't even restore in safe mode. I don't think the driver is working properly and as its less than 12 months old I need to speak to someone about returning it and getting it changed. Anyone have a number I can call</P></BODY></HTML> Sun, 14 Apr 2013 19:57:57 GMT https://community.sony.dk/t5/pcs-accessories/faulty-and-in-warranty/m-p/698785#M10596 Joetheobald 2013-04-14T19:57:57Z Faulty and in warranty https://community.sony.dk/t5/pcs-accessories/faulty-and-in-warranty/m-p/698786#M10597 <HTML><HEAD></HEAD><BODY><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Hi Joetheobald,</SPAN><BR /></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Can you please PM me the serial number, correct product number (you are quoting the chassis number – product model number may start VPCEH) and contact details and we will try to arrange for Support to call you.</SPAN></P><P><BR /></P><P><SPAN _mce_style="font-size: 12pt;" style="font-size: 12pt;">Rich</SPAN></P><P><BR /></P><P><BR /></P></BODY></HTML> Sun, 14 Apr 2013 19:59:10 GMT https://community.sony.dk/t5/pcs-accessories/faulty-and-in-warranty/m-p/698786#M10597 rich912 2013-04-14T19:59:10Z