topic MusicStation on Vaio error X912 in PCs & Accessories

MusicStation on Vaio error X912

wilbur-force — Fri, 18 Mar 2011 15:44:25 GMT

Updated MusicStation to get past the first error - now im getting MusicStation has encountered a problem while trying to register your account (ref X912)

any thoughts ?

MusicStation on Vaio error X912

stuart.measures — Wed, 16 Feb 2011 12:48:57 GMT

I too have the same error. I have no idea and not getting much help..

MusicStation on Vaio error X912

sankhand5 — Sun, 20 Feb 2011 18:11:18 GMT

I was told to upgrade same but since than its not working!

MusicStation on Vaio error X912

nibilso78 — Tue, 22 Feb 2011 17:12:39 GMT

I'm having the same problem caused by uninstalling the programme - as could not get to website to download "my tracks". Re-installed and then got - contact customer support ref x912. Any ideas?

It is now sorted - I just waited a few days & the installation completed without a problem - lost all my playlists though:smileyangry:.

Message was edited by: nibilso78

MusicStation on Vaio error X912

goldman7154 — Fri, 18 Mar 2011 11:51:33 GMT

I am an IT expert. I have reproduced this on two different models of Vaio and it is clear to me that whilst the original pre-loaded version works which in trial period, if your trial expires or the update is applied (an update that is not shown in the Vaio updates but only within MusicStation) that the user receives the X912 msg.

Discussion with Sony indicated that they had no previous reports and no idea how to resolve or escalate except to advise users to return to factory default WIn 7 installation. Great! not!