topic Re: hard drive dead, os wiped clean , no RD or orignal software in PCs & Accessories

hard drive dead, os wiped clean , no RD or orignal software

soundhouse1 — Tue, 04 Jun 2013 13:15:14 GMT

my hard drive died on me and is totaly unusable , it also wiped my os of , i have no recovery discs or original software

i was advised to replace the hard drive which i did but there is absolutely no software on my laptop

what can i do

please help

Many Thanks

Soundhouse

Re: hard drive dead, os wiped clean , no RD or orignal software

SJBowry — Tue, 04 Jun 2013 13:26:45 GMT

The exact same has happened to me and i am not happy with the sony support. Going round in cicles now for 4 days. The new hard drive i installed is not reconised by the bios. I have an original copy of 7. What can i do.

Re: hard drive dead, os wiped clean , no RD or orignal software

brrobin19 — Mon, 24 Jun 2013 21:27:24 GMT

Hi, your new hard disk will not be recognised until you use the disk management software on your computer to

format the disc and give it the identification, ie C disk,depending on the size of the hard disc total size you can

probably partition it to make at least another disk. The first thing you should do when getting a new computer is

to make a recovery system image disc or discs plus a boot repair disc. These are essential to get all your progammes back and all your files. It is too late when the hard disk fails!

Re: hard drive dead, os wiped clean , no RD or orignal software

aidan_strachan — Fri, 09 Aug 2013 10:24:42 GMT

If you search for "digital River" on the internet you can download a copy of windows 7, you can then use your original product key to activate. Apparantly this site is approved by microsoft and it worked for me. the only downside is that you lose any pre installed software