topic Re: Is there an email address to complain to Sony about their products and service? in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/is-there-an-email-address-to-complain-to-sony-about-their/m-p/1276854#M131198 Unfortunately, I have to agree. SONY service is not good also in Bulgaria. For the high price more is expected. Tue, 30 Jul 2013 10:08:40 GMT slavikopankov 2013-07-30T10:08:40Z Is there an email address to complain to Sony about their products and service? https://community.sony.dk/t5/pcs-accessories/is-there-an-email-address-to-complain-to-sony-about-their/m-p/281101#M30313 <HTML><HEAD></HEAD><BODY><P>The Sony web site is user unfriendly and it will not let me register my Sony Vaio or complain by email.&nbsp; Recently I sent my Vaio off for repair and it came back damaged and the sound did not work.&nbsp; The repair shop asked me for £230 to repair a chip (described as a crack by the repair company) and fix the sound.&nbsp; I did not pay for either and they fixed the nvideo card for free as there was an original flaw in them.&nbsp; Prior to sending off my Vaio the sound worked and there was not a chip near the right hand hinge and the left hand hinge was not broken.&nbsp; The chip is not important, Ithe sound works through my tv, but the broken hinge on the left hand side will not allow the lid to close .&nbsp; Very shoddy treatment from a world famous make!!!&nbsp; I believe the computer must have been dropped or the hinge was damaged somehow by the repair staff and the sound card ruined, just sticks of a bodge repair job and a lot of hassle now to get justice. </P><P></P><P>Message was edited by: ColMontet</P><P>Message was edited by: ColMontet</P></BODY></HTML> Fri, 30 Dec 2011 14:13:53 GMT https://community.sony.dk/t5/pcs-accessories/is-there-an-email-address-to-complain-to-sony-about-their/m-p/281101#M30313 ColMontet 2011-12-30T14:13:53Z Re: Is there an email address to complain to Sony about their products and service? https://community.sony.dk/t5/pcs-accessories/is-there-an-email-address-to-complain-to-sony-about-their/m-p/1276854#M131198 Unfortunately, I have to agree. SONY service is not good also in Bulgaria. For the high price more is expected. Tue, 30 Jul 2013 10:08:40 GMT https://community.sony.dk/t5/pcs-accessories/is-there-an-email-address-to-complain-to-sony-about-their/m-p/1276854#M131198 slavikopankov 2013-07-30T10:08:40Z