topic Re: Email Support Not Available in PCs & Accessories

Email Support Not Available

dealneil — Fri, 16 Aug 2013 19:51:35 GMT

I am trying to contact Sony about returning my Vaio but the email support form is not working. I am not in UK and have experienced waits over 25 minutes on 3 occasions on the phone this week. Is there an email address I can email without using the form?

I just need to request that they arrange with TNT to contact me about picking up the laptop.

Re: Email Support Not Available

Simon-H — Fri, 16 Aug 2013 20:04:26 GMT

Hello and welcome to the Sony Forums

Sorry to hear that you have had difficulties when trying to get in touch.

Could you please send me a private message with the details. I will then forward them to the Customer Services team at Sony.

Thanks,

Simon

Re: Email Support Not Available

dealneil — Fri, 16 Aug 2013 20:27:26 GMT

Thank you, your help is much appreciated.