topic Re: Do Not Buy direct from Sony in PCs & Accessories

Do Not Buy direct from Sony

libirch49 — Tue, 04 Dec 2012 20:39:41 GMT

After reading all the threads for the Sony VAIO I wondered why I was stupid enough to buy a laptop from Sony direct. There are many people out there who are having the same problems as me & Sony just won't help at all. They are next to useless. After fighting my laptop with connection issues, Flash Player issues etc. for a month, it has now died completely &, despite sending numerous emails to Customer Service, no-one will ring me back. I am refusing to ring them again as it cost me a fortune last time as it was during the day & was for approxl 5 hrs in total. You are much safer buying from Curry's/PC World, they now have their own repair shop & guarantee if they can't repair it within 7 days, you can have a brand new computer. They used to use Domestic & General for repairs (which were about as much use as Sony themselves), they now don't use them.

Re: Do Not Buy direct from Sony

-Soup- — Wed, 23 Jan 2013 16:14:39 GMT

Hello libirch49,

Your message has been escalated to Sony and they should have been in touch with you by now.

Kind Regards,

-Soup-

Forum Moderator

Re: Do Not Buy direct from Sony

Thalamus. — Fri, 25 Jan 2013 23:15:53 GMT

Hi libirch49,

hopefully someone from Sony has been in contact with now & have assisted you in resolving your problems..:smileyhappy:

If this is not the case could you please let us know so that we can try & assist further..

Re: Do Not Buy direct from Sony

jethrohuckleberry — Thu, 05 Sep 2013 07:10:59 GMT

Looking to buy a Sony Vaio, where is the best place to buy from?

Re: Do Not Buy direct from Sony

jumpsuit — Thu, 05 Sep 2013 17:20:13 GMT

Hi jethrohuckleberry and welcome to the Community.

Its entirely up to you. You can buy direct from Sony or shop around the bigger electrical stores / department stores. It all depends on what you want, when you want it and what price you want it for