topic Hello guys. I need help. TT^TT I cant use Bluetooth in my laptop Vaio model VPCEG18FG in PCs & Accessories

Hello guys. I need help. TT^TT I cant use Bluetooth in my laptop Vaio model VPCEG18FG

MilaLova — Tue, 02 Feb 2016 10:37:57 GMT

"Windows has stopped this device because it has reported problems. (Code 43)" I've checked the device manager, clicked the Qualcomm Atheros AR3011 Bluetooth(R) adapter, uninstalled it. Restart the computer and it got reinstalled but nothing change. I still cant use it. It said the same thing I've mentioned earlier. I even tried to update it but it said it's already up to date. Help me. My sony vaio model is VPCEG18FG. My laptop has just been formatted and then this problem happened. Before, I can use my bluetooth well. Help me please. I want my babyy bluetooth back >A<;

Re: Hello guys. I need help. TT^TT I cant use Bluetooth in my laptop Vaio model VPCEG18FG

rich912 — Tue, 02 Feb 2016 13:56:29 GMT

Hi MilaLova,

This would appear to be an Asia Pacific model. Have you tried the original Bluetooth driver from the support site?

http://www.sony-asia.com/support/product/VPCEG18FG

Rich

Re: Hello guys. I need help. TT^TT I cant use Bluetooth in my laptop Vaio model VPCEG18FG

MilaLova — Wed, 03 Feb 2016 02:20:58 GMT

Oh right. Sorry wrong place hehe thanks btw

Re: Hello guys. I need help. TT^TT I cant use Bluetooth in my laptop Vaio model VPCEG18FG

rich912 — Wed, 03 Feb 2016 14:09:21 GMT

You're welcome MilaLova :smileyhappy:. Good luck.

Rich