topic Re: Sony VGN-FZ21Z SD Card drivers needed in PCs & Accessories

Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 26 Sep 2012 14:27:16 GMT

Hello

We have the above 31 bit laptop, and the Sand Disk SD card refuses to load, although it will load on another Sony laptop.

Not being techie, we assume that the device needs drivers, but unable to find exactly what we need.

A while ago we upgraded the OP from Vista to Windows 7.

Would be grateful if anyone could advise whether they think that drivers are the problem, and how we would find what we need.

Thank you for your help.

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Thu, 27 Sep 2012 20:22:34 GMT

Hi fraheato,

What is the capacity of the SD card? Up to 2GB with SD and 8GB with SDHC memory cards are supported on this model.

If drivers are missing you should find Device Manager is showing a yellow bang against the device. If this is the case, and you have installed the 32Bit version of Win 7, then try installing the original Vista SD card driver which you will find in the original drivers package - Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18 and associated registry patch V_A - 0.0.11

http://www.sony.co.uk/support/en/product/VGN-FZ21Z/updates

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Tue, 06 Nov 2012 15:49:26 GMT

Thanks for your reply. Just getting back to this. Have been borrowing someone else's laptop.

The Scandisk SD card is 2 GB.

Have checked the Vista list of drivers, but (unfortunately, not being techie) I am unable to choose which item from the list that we need to download. I don't see 'Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18 and associated registry patch V_A - 0.0.11' in the list of drivers.

Could this be listed using different terms?

Would be really grateful if further advice could be offfered. The laptop is 32bit.

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 09:12:01 GMT

Hi fraheato,

From the above link expand Pre-installed Drivers and Utilities > click Pre-installed Drivers and download > Extract the Zip file (FZ21_Drivers.zip) to a known location. You will find the memory card drivers within the extracted folder. These should work with Win 7 32Bit but there is no guarantee.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 11:04:40 GMT

Hello Rich

Thank you for replying.

Going to (hopefully!) follow your advice and will let you know how I get on.

Much appreciated

Frances

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 11:31:57 GMT

Hello again

I went to the above link and downloaded the Original Drivers Package but not the item above 'Original Utilities Package.'

Not sure how to extract the Zip file to a known location though.

Have tried the SD card, but unfortunately, still fails to work. Should I also download the Utilities?

Thanks for your help.

Frances

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 12:56:59 GMT

Hi Frances,

To extract the zip file right click it and select ‘Extract Files...’ – select the location to extract to (I suggest 'Desktop') and click OK - a new folder name ''Drivers' will be created. Then open the extracted folder (Drivers), locate the relevant Memory Card folders and install the application from within each of the Memory Card Reader Writer folders by double clicking the executable - uminst.exe and RPatchA0.exe.

If after this there is anything showing in Device Manager with a yellow warning symbol then let us know.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 13:56:39 GMT

Hi again

Unfortunately it looks like I had downloaded the drivers to the PC, will they have gone on the hard drive? I don't remember being asked for a location to download.

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 14:21:18 GMT

Hi Frances,

Yes it would have been downloaded to the hard drive; maybe to C:\Users\{username]\Downloads.

Try a search for the file (FZ21_Drivers.zip) by clicking ‘Start’ and entering FZ21_Drivers.zip in the search field.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 15:09:29 GMT

Unfortunately, unable to find those elusive drivers.

Would it hurt to download again?

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 15:46:49 GMT

If you are using IE click Tools > View Downloads. If it is not there then click Options at the bottom left of the 'View Downloads' window and then change the default location to somewhere you can easily find and then download again.

Very similar for Firefox – again Tools > Downloads.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 16:32:44 GMT

Using IE9.

In Tools, View Downloads, Options, there is a small dialogue box showing 'downloads', with a tick at the side of 'notify me when downloads are complete'.

I have browsed to choose Desktop, however, when selecting there does not appear to be anything to download.

Am wondering whether the drivers did download after all.

After dinner later we will attempt to download the drivers again, and save them to Desktop, and let you know how we get on.

Sorry for being an awful nuisance, but you have been really helpful and very patient.

Thank you very much.

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 16:53:54 GMT

Good luck Frances and please let us know how you get on.

Before attempting to install the drivers can you let us know whether the Memory Card reader has a yellow warning symbol against it in Device Manager or any other devices that have a warning symbol?

To open Device Manager Click Start > Control Panel > Device Manager.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 17:59:45 GMT

Just checked, there doesn't seem to be an item called Memory Card Reader. However, against Mass Storage Controller, under Other Devices, there is a yellow symbol to the left.

Shall I try and re-download the drivers, or do something about the yellow symbol first?

Thank you

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 18:19:37 GMT

Hi Frances,

The Mass Storage Controller is the Card Reader.

Download the drivers, extract and then follow these instructions. The folder within the extracted driver folder you need to browse to is Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18.

Extract the files from the installation package to a known location.
Click Start > Control Panel.
Double click Device Manager.
Right click the device (Mass Storage Controller) and select Properties
Click the Driver tab.
Click Update Driver.
Click Browse my computer for driver software.
Click Let me pick from a list...
Click Have Disk....
Click Browse and navigate to the folder where you placed the extracted files (Memory Card Reader Writer Driver (TI) 2.0G - 2.0.0.18).
Click OK.
Click Next.
Click Finish.
Reboot your system if requested.

You may then need to install the Registry Patch in the folder Memory Card Reader Writer Driver (TI) Registry Patch V_A - 0.0.1.1 by double clicking RPatchA0.exe. However as I have no idea what this patch is for I suggest that you confirm that the card reader is working or otherwise prior to installing the patch.

If you don’t understand anything or have problems then please ask for further guidance.

Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 19:06:53 GMT

Thanks again for your advice and information.

Going to (hopefully) follow your instructions tomorrow, and will definitely let you know how we get on.

I really appreciate your help, thank you.

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Wed, 07 Nov 2012 21:10:19 GMT

Hi again Rich

Good news! Managed to download the correct folder and the card reader is working again.

I followed your instructions carefully and it all worked. Although it looked very complicated your detailed instructions helped enormously, they were so easy to follow.

I didn't seem to need the registry patch, the card reader is working again.

You've been so patient and helpful, I can't thank you enough.

I have saved both the initial zipped file and driver files on a USB stick in case a reinstallation becomes necessary.

Best wishes and thanks once again.

Frances

Re: Sony VGN-FZ21Z SD Card drivers needed

rich912 — Wed, 07 Nov 2012 22:11:41 GMT

You’re very welcome Frances and I’m delighted to hear that the card reader is now working. Forget the registry patch unless compatibility or other problems occur – it may just be Vista related but not sure.

It is rewarding when someone takes the trouble to answer questions and provide information that leads to a successful outcome as so many members of this forum post, receive a reply and then disappear without a word of thanks.

All the best,
Rich

Re: Sony VGN-FZ21Z SD Card drivers needed

fraheato — Thu, 08 Nov 2012 15:31:48 GMT

Thanks again Rich.

I'm more than grateful for all the help, advice and detailed instructions which you've patiently provided in order that I could get this card reader to work again.

Sometimes it is assumed that people know what this or that is, not realising that not everyone is technically minded. Although I've been using computers for many years, some of the technical jargon definitely confuses me.

You've made is so easy and clear how to solve this problem, and I can't thank you enough.

Frances