topic Re: Windows 8 Sony picture Utility 2.0 in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/windows-8-sony-picture-utility-2-0/m-p/376200#M17258 <HTML><HEAD></HEAD><BODY><P>Hi Pamela,</P><P></P><P>Unfortunately you have jumped the gun by installing Windows 8 before Sony has realeased any drivers or utilities for this model.</P><P></P><P>Another complication would seem to be that you have carried out a clean install (as opposed to an in place upgrade) and have therefore lost all the pre-installed software. A lot of this software is not available for download and as you have discovered only updates are available on the Support site.</P><P></P><P>The camera would have used a native Windows driver and for Windows 8 to recognise the hardware a firmware upgrade may be necessary. Whether this will eventually be provided for this model I have no idea. </P><P></P><P>If you need a fully functioning machine I suggest that you revert to Windows 7 using your recovery disks or the hard drive recovery utility (if it still exists) and wait for Sony to provide compatible drivers, firmware upgrades and utilities.</P><P></P><P> Rich</P></BODY></HTML> Mon, 12 Nov 2012 23:48:55 GMT rich912 2012-11-12T23:48:55Z Windows 8 Sony picture Utility 2.0 https://community.sony.dk/t5/pcs-accessories/windows-8-sony-picture-utility-2-0/m-p/376199#M17257 <HTML><HEAD></HEAD><BODY><P>Where can I get the original sony picture utility to download from as I downloaded the uodate but it will not install as it was initially removed following uodate to windows 8.</P><P>Not suppoerted by sony VGN-NW20EF/S need software to use webcab as well cannot see it with original software where is it?</P></BODY></HTML> Mon, 12 Nov 2012 12:00:07 GMT https://community.sony.dk/t5/pcs-accessories/windows-8-sony-picture-utility-2-0/m-p/376199#M17257 pamelafotheringham88 2012-11-12T12:00:07Z Re: Windows 8 Sony picture Utility 2.0 https://community.sony.dk/t5/pcs-accessories/windows-8-sony-picture-utility-2-0/m-p/376200#M17258 <HTML><HEAD></HEAD><BODY><P>Hi Pamela,</P><P></P><P>Unfortunately you have jumped the gun by installing Windows 8 before Sony has realeased any drivers or utilities for this model.</P><P></P><P>Another complication would seem to be that you have carried out a clean install (as opposed to an in place upgrade) and have therefore lost all the pre-installed software. A lot of this software is not available for download and as you have discovered only updates are available on the Support site.</P><P></P><P>The camera would have used a native Windows driver and for Windows 8 to recognise the hardware a firmware upgrade may be necessary. Whether this will eventually be provided for this model I have no idea. </P><P></P><P>If you need a fully functioning machine I suggest that you revert to Windows 7 using your recovery disks or the hard drive recovery utility (if it still exists) and wait for Sony to provide compatible drivers, firmware upgrades and utilities.</P><P></P><P> Rich</P></BODY></HTML> Mon, 12 Nov 2012 23:48:55 GMT https://community.sony.dk/t5/pcs-accessories/windows-8-sony-picture-utility-2-0/m-p/376200#M17258 rich912 2012-11-12T23:48:55Z