topic Re: Getting Vaio laptop pickup for repairs in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376702#M17292 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">I understand that your notebook has now been collected for repair. Can you please confirm?</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Rich</SPAN></P></BODY></HTML> Thu, 15 Nov 2012 12:52:05 GMT rich912 2012-11-15T12:52:05Z Getting Vaio laptop pickup for repairs https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376700#M17290 <HTML><HEAD></HEAD><BODY><P>Would appreciate any suggestioon from anyone. </P><P></P><P>My PC stopped working. </P><P>So contacted Vaio Repair department. 3 times they have arranged for the laptop to be pickup for repairs. And 3 times they failed to turn up.</P><P></P><P>Any suggestions on how I can get this sorted would be greatly appreciated.</P></BODY></HTML> Wed, 14 Nov 2012 16:33:05 GMT https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376700#M17290 klimix 2012-11-14T16:33:05Z Re: Getting Vaio laptop pickup for repairs https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376701#M17291 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">Hi klimix,</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Can you please send me (via PM) your Sony case ID and repair reference (Zref) which should be contained in the subject of the email from Teleplan, plus the dates that were organised for collection. We can then raise this with Support. Also if you have any names of the Sony employees you spoke to it would be of help.<BR /></SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Rich</SPAN></P></BODY></HTML> Wed, 14 Nov 2012 16:24:07 GMT https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376701#M17291 rich912 2012-11-14T16:24:07Z Re: Getting Vaio laptop pickup for repairs https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376702#M17292 <HTML><HEAD></HEAD><BODY><P><SPAN style="font-size: 12pt;">I understand that your notebook has now been collected for repair. Can you please confirm?</SPAN></P><P></P><P><SPAN style="font-size: 12pt;">Rich</SPAN></P></BODY></HTML> Thu, 15 Nov 2012 12:52:05 GMT https://community.sony.dk/t5/pcs-accessories/getting-vaio-laptop-pickup-for-repairs/m-p/376702#M17292 rich912 2012-11-15T12:52:05Z