topic VPCEB4C5E problem with the shift keys - none working in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/vpceb4c5e-problem-with-the-shift-keys-none-working/m-p/208433#M43584 <HTML><HEAD></HEAD><BODY><P>hi,</P><P></P><P>does any one had problems with the shift keys on any notebook?</P><P></P><P>this is a straight-from-the-box&nbsp; problem, the very first time i turned on this computer few days ago, while setting password reminder for windows user account,&nbsp; i tried to use the shift key to have a capital letter and this didn't&nbsp; work. after several trials i used the caps lock hoping&nbsp; this was just momentarily before the system started properly. however, this was not the case.</P><P></P><P>soon&nbsp; after the first windows session i realized the shift keys didn't work. i&nbsp; tried fixing it by adding 'english united kingdom extended' keyboard&nbsp; and 'english us international'. this didn't produce any result so i&nbsp; removed both extra keyboards. the factory default keyboard is 'english united kingdom'. i then contacted sony vaio support...</P><P></P><P>in summary, i have tried the following solutions recommended by vaio customer support:<BR />1.&nbsp; uninstall the keyboard driver. then let the system re-install it after&nbsp; rebooting. this worked the first time but the shift keys stop working&nbsp; after the computer was shut down then turn on again. further trials of&nbsp; this procedure were unsuccesful.<BR />2. full recovery of the system to its factory image. this didn't work neither. as i said this is a straight-from-the-box problem.</P><P></P><P>sometimes the shift keys work from the begining, sometimes they don't work at all, and&nbsp; sometime they start working at some point during the windows session and stop working again without apparent reason.<BR />therefore, it seems pretty random behavior of the shift keys working.</P><P></P><P>what&nbsp; if this is a physical problem/ i.e. no configuration of the system&nbsp; could fix it. maybe some faulty wiring of the keyboard...</P><P></P><P>i am seriosuly thinking on exercising the return policy on this product and close it lifetime with sony vaio&nbsp; AND SWITCH TO APPLE</P><P></P><P>any one having similar problems?</P><P></P><P>joselmeg</P></BODY></HTML> Sat, 26 Mar 2011 08:32:51 GMT joselmeg 2011-03-26T08:32:51Z VPCEB4C5E problem with the shift keys - none working https://community.sony.dk/t5/pcs-accessories/vpceb4c5e-problem-with-the-shift-keys-none-working/m-p/208433#M43584 <HTML><HEAD></HEAD><BODY><P>hi,</P><P></P><P>does any one had problems with the shift keys on any notebook?</P><P></P><P>this is a straight-from-the-box&nbsp; problem, the very first time i turned on this computer few days ago, while setting password reminder for windows user account,&nbsp; i tried to use the shift key to have a capital letter and this didn't&nbsp; work. after several trials i used the caps lock hoping&nbsp; this was just momentarily before the system started properly. however, this was not the case.</P><P></P><P>soon&nbsp; after the first windows session i realized the shift keys didn't work. i&nbsp; tried fixing it by adding 'english united kingdom extended' keyboard&nbsp; and 'english us international'. this didn't produce any result so i&nbsp; removed both extra keyboards. the factory default keyboard is 'english united kingdom'. i then contacted sony vaio support...</P><P></P><P>in summary, i have tried the following solutions recommended by vaio customer support:<BR />1.&nbsp; uninstall the keyboard driver. then let the system re-install it after&nbsp; rebooting. this worked the first time but the shift keys stop working&nbsp; after the computer was shut down then turn on again. further trials of&nbsp; this procedure were unsuccesful.<BR />2. full recovery of the system to its factory image. this didn't work neither. as i said this is a straight-from-the-box problem.</P><P></P><P>sometimes the shift keys work from the begining, sometimes they don't work at all, and&nbsp; sometime they start working at some point during the windows session and stop working again without apparent reason.<BR />therefore, it seems pretty random behavior of the shift keys working.</P><P></P><P>what&nbsp; if this is a physical problem/ i.e. no configuration of the system&nbsp; could fix it. maybe some faulty wiring of the keyboard...</P><P></P><P>i am seriosuly thinking on exercising the return policy on this product and close it lifetime with sony vaio&nbsp; AND SWITCH TO APPLE</P><P></P><P>any one having similar problems?</P><P></P><P>joselmeg</P></BODY></HTML> Sat, 26 Mar 2011 08:32:51 GMT https://community.sony.dk/t5/pcs-accessories/vpceb4c5e-problem-with-the-shift-keys-none-working/m-p/208433#M43584 joselmeg 2011-03-26T08:32:51Z