topic web cam not working in PCs & Accessories https://community.sony.dk/t5/pcs-accessories/web-cam-not-working/m-p/703958#M8692 <HTML><HEAD></HEAD><BODY><P _mce_style="" style=";">hello my web cam is not working the green light is on, i have looked in device manager clicked imaging devices clicked on sony visual communication camera, it said this device is working properly /usb video device, cannot get a image on skype or arcsoft web cam suite the make and model is sony vaio vpceh2h1e please can you help mick<BR /></P></BODY></HTML> Mon, 06 May 2013 16:23:34 GMT longhairedgasgod 2013-05-06T16:23:34Z web cam not working https://community.sony.dk/t5/pcs-accessories/web-cam-not-working/m-p/703958#M8692 <HTML><HEAD></HEAD><BODY><P _mce_style="" style=";">hello my web cam is not working the green light is on, i have looked in device manager clicked imaging devices clicked on sony visual communication camera, it said this device is working properly /usb video device, cannot get a image on skype or arcsoft web cam suite the make and model is sony vaio vpceh2h1e please can you help mick<BR /></P></BODY></HTML> Mon, 06 May 2013 16:23:34 GMT https://community.sony.dk/t5/pcs-accessories/web-cam-not-working/m-p/703958#M8692 longhairedgasgod 2013-05-06T16:23:34Z web cam not working https://community.sony.dk/t5/pcs-accessories/web-cam-not-working/m-p/703959#M8693 <HTML><HEAD></HEAD><BODY><P>Hi Mick,<BR type="_moz" /></P><P><BR /></P><P>As the camera is present and reported as working in Device Manager this would seem to be a hardware/cabling problem that should be addressed by Sony Support or if out of warranty by an independent repairer.</P><P><BR /></P><P>Your model has some troubleshooting advice for camera problems but I doubt it will be of any help. Follow this link and type 'Web Cam' in the search field - then click on 'How to troubleshoot problems with the webcam'.<BR type="_moz" /></P><P><BR /></P><P><A _mce_href="http://www.sony.co.uk/support/en/product/VPCEH2H1E_B/tips-and-solutions" class="jive-link-external-small" href="http://www.sony.co.uk/support/en/product/VPCEH2H1E_B/tips-and-solutions">http://www.sony.co.uk/support/en/product/VPCEH2H1E_B/tips-and-solutions</A></P><P><BR /></P><P>Rich</P><P><BR /></P></BODY></HTML> Tue, 07 May 2013 20:41:46 GMT https://community.sony.dk/t5/pcs-accessories/web-cam-not-working/m-p/703959#M8693 rich912 2013-05-07T20:41:46Z